Dolquely Laurencio
Retail Sales Associate
Miami,FL
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Front End Team Lead
Ross Dress For Less
Miami
05.2021 - 05.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases and locate items.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Cashier
Churromania
Miami, FL
09.2020 - 04.2021
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Resolved customer complaints independently or with aid of supervisor.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
Education
High School Diploma -
American Senior High School
Hialeah, FL 05.2001 -
Skills
Problem-solving skills
Listening Skills
Customer Service
Cash counting
Hospitality services
Team Supervision
Cash Handling
Cash Register Operation
Staff Supervision
Workflow Management
Fraud prevention
Timeline
Front End Team Lead
Ross Dress For Less
05.2021 - 05.2024
Cashier
Churromania
09.2020 - 04.2021
High School Diploma -
American Senior High School
05.2001 -