Dom De Luna
Savannah,Texas
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Fire Alarm Technician
Action Fire Pros
Waxahachie, Texas
01.2025 - Current
- Installed fire alarm systems according to local codes and regulations.
- Troubleshot and repaired fire alarm system malfunctions effectively.
- Collaborated with team members on large-scale installation projects.
- Replaced smoke detectors, heat detectors, pull stations and other related devices as needed.
- Reviewed drawings prior to beginning installations to ensure accuracy of materials ordered.
Associate
Nike Factory Outlet
Grapevine, TX
09.2024 - 01.2025
- Operated equipment such as scanners and scales correctly during checkout process.
- Ticketed, arranged and displayed merchandise to promote sales.
- Answered store and merchandise questions and led customers to wanted items.
Fire Alarm Technician
Automatic Sprinkler Of Texas
Duncanville, Texas
11.2023 - 08.2024
- Installed fire alarm systems according to local codes and regulations.
- Troubleshot and repaired fire alarm system malfunctions effectively.
- Replaced smoke detectors, heat detectors, pull stations and other related devices as needed.
- Installed, tested and maintained fire alarm systems according to NFPA standards.
- Collaborated with team members on large-scale installation projects.
Store Manager
Lids
Irving, Texas
05.2023 - 11.2023
- Trained and supervised staff to enhance customer service skills.
- Developed scheduling for team members to optimize coverage.
- Established customer service standards and monitored staff compliance.
- Developed strategies to maximize sales and profitability.
- Analyzed sales data to identify trends and adjust strategies accordingly.
Release of Information Specialist
Vital Records Control Inc.
Grand Prairie, Texas
11.2022 - 05.2023
- Maintained accurate records of released information and request statuses.
- Utilized electronic health record systems to manage patient data requests efficiently.
- Ensured adherence to HIPAA guidelines during all information release activities.
- Reviewed and verified documentation before releasing sensitive patient information.
Assistant Store Manager
Lids
Irving, Texas
06.2022 - 11.2022
- Assisted in training new staff on customer service and sales techniques.
- Implemented visual merchandising standards to enhance product displays.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Nimitz High School
Irving, TX06-2022
Skills
- Team collaboration
- Fire alarm installation
- Critical thinking
- Blueprint reading
- Customer service
- Analytical skills
Certification
- Fire Alarm License
Languages
English
Native/ Bilingual
Timeline
Fire Alarm Technician
Action Fire Pros
01.2025 - Current
Associate
Nike Factory Outlet
09.2024 - 01.2025
Fire Alarm Technician
Automatic Sprinkler Of Texas
11.2023 - 08.2024
Store Manager
Lids
05.2023 - 11.2023
Release of Information Specialist
Vital Records Control Inc.
11.2022 - 05.2023
Assistant Store Manager
Lids
06.2022 - 11.2022
High School Diploma -
Nimitz High School