domenica delgado
The Colony,TX
Summary
Experienced hair stylist and salon manager with a strong background in customer service and team leadership. Analyzed market trends to identify business opportunities, developed competitive strategies, and implemented marketing campaigns that attracted new clients. Managed staff scheduling, conducted performance reviews, and enforced company policies to maintain operational efficiency. Provided a range of hair services including cutting, coloring, and waxing while ensuring high levels of customer satisfaction.
Overview
10
10
years of professional experience
Work History
Owner/stylist
Dlg hair studio
Lewisville, Texas
08.2022 - 01.2025
- Analyzed market trends to identify new business opportunities.
- Analyzed industry trends to develop competitive strategies.
- Reviewed legal documents related to business operations.
- Created marketing campaigns to attract new customers.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained relationships with existing clients by providing superior customer service.
- Provided haircutting,color and waxing services.
Stylist/manager
Floyd's Barbershop
Coppell , Texas
09.2019 - 09.2022
- Reviewed employee timecards regularly to ensure accuracy of hours worked per week
- Enforced dress code policies among employees while upholding company standards at all times.
- Created weekly schedules for the staff, assigning tasks and managing workloads accordingly.
- Resolved customer complaints quickly and efficiently while maintaining a positive atmosphere in the store.
- Conducted regular performance reviews with each stylist, providing feedback and guidance as needed.
- Recruited and fully staffed salon with talented, motivated stylists, coordinating facility schedules to maximize usage and efficiency.
- Set goals, prioritized tasks and held staff accountable for daily duties.
- Consulted with customers to understand needs and recommend professional services.
- Scheduled employees and made sure all shifts had adequate coverage.
Stylist/manager
Supercuts Hair Salons
Lewisville , TX
05.2015 - 09.2019
- Reviewed employee timecards regularly to ensure accuracy of hours worked per week.
- Enforced dress code policies among employees while upholding company standards at all times.
- Maintained inventory levels by ordering supplies, restocking shelves, and tracking stock levels.
- Created weekly schedules for the staff, assigning tasks and managing workloads accordingly.
- Resolved customer complaints quickly and efficiently while maintaining a positive atmosphere in the store.
- Scheduled appointments for clients who requested specific styling services from our staff.
- Conducted regular performance reviews with each stylist, providing feedback and guidance as needed.
- Recruited and fully staffed salon with talented, motivated stylists, coordinating facility schedules to maximize usage and efficiency.
- Set goals, prioritized tasks and held staff accountable for daily duties.
- Built and maintained strong clientele base by portraying professional image and presenting exceptional services.
- Handled customer issues to satisfaction by listening to complaints and offering effective solutions.
- Consulted with customers to understand needs and recommend professional services.
- Scheduled employees and made sure all shifts had adequate coverage.
Education
Cosmetology -
Ogle School
TX08-2013
High School Diploma -
Ashley Ridge High School
Summerville, SC01-2012
Skills
- Management experience
- Haircuts
- Beard trims
- Hair color
- Waxing
- Hair styling
- Customer service
- Employee scheduling
- Client consultations
- Team leadership
- Performance reviews
- Conflict resolution
- Time management
Timeline
Owner/stylist
Dlg hair studio
08.2022 - 01.2025
Stylist/manager
Floyd's Barbershop
09.2019 - 09.2022
Stylist/manager
Supercuts Hair Salons
05.2015 - 09.2019
Cosmetology -
Ogle School
High School Diploma -
Ashley Ridge High School