Domenica Martinez
Pomona ,CA
Summary
Compassionate Lead Mental Health Technician known for high productivity and efficient task completion. Skilled in crisis intervention, patient advocacy, and therapeutic communication. Excel in empathy, active listening, and team collaboration to improve client outcomes. Ready to leverage specialized skills and soft abilities to support mental health initiatives and patient care objectives.
Overview
1
1
Language
4
4
years of post-secondary education
6
6
years of professional experience
Work History
Lead Mental Health Technician
Canyon ridge mental hospital
Chino, California
05.2024 - Current
- Provided crisis intervention support during challenging situations with patients.
- Monitored patient behavior and reported changes to nursing staff.
- Collaborated with interdisciplinary teams to develop patient care plans.
- Documented patient progress and incidents in electronic health records.
- Educated patients on coping strategies and mental health resources.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Participated in staff training sessions to enhance team skills and knowledge.
Agency Supervisor
Cortech Staffing agency
Chino, California
10.2020 - 08.2022
- Managed client relationships and ensured satisfaction with staffing solutions, fostering long-term partnerships.
- Supervised staffing operations and coordinated daily activities of team members to ensure optimal team performance.
- Identified and addressed customer needs promptly and efficiently, enhancing overall service delivery.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Trained new staff on agency policies and effective communication techniques.
- Worked with cross-functional teams to achieve goals.
Education
CPR/BLS Certification
American Blue Cross
07.2026 - 07.2027
Certified Nurse Assistant
Edu-track
12.2022 - 12.2025
Theodore Roosevelt High School
Los Angeles, CASkills
- Patient monitoring and communication
- Basic life support
- Multitasking capacity
- Attention to detail
- Documentation
- Written communication
- Patient safety
- Problem-solving abilities
- CPR certification
- Crisis intervention
- Team collaboration
- Electronic health records
- Care plan development
- Behavioral assessment
- Customer service
- Communication skills
- Vital signs measurement
Languages
Spanish
Professional
Timeline
CPR/BLS Certification
American Blue Cross
07.2026 - 07.2027
Lead Mental Health Technician
Canyon ridge mental hospital
05.2024 - Current
Certified Nurse Assistant
Edu-track
12.2022 - 12.2025
Agency Supervisor
Cortech Staffing agency
10.2020 - 08.2022
Theodore Roosevelt High School