Domiere Holeman
Brunswick,GA
Summary
Self-motivated professional with extensive experience in food and retail services, specializing in customer relations and financial transactions. Proven ability to process payments efficiently while maintaining high standards of hospitality. Strong written and verbal communication skills enhance team collaboration and service delivery. Flexible availability supports diverse operational needs in service-oriented environments.
Overview
4
4
years of professional experience
Work History
Hostess/Management Trainee
Hostess
Saint Simon's Island, GA
04.2022 - Current
- Processed daily card and cash transactions while ensuring accurate payment records and discrepancy investigations.
- Addressed customer complaints, promptly notifying manager of significant issues.
- Facilitated smooth execution of small and large events by assisting restaurant staff.
- Scheduled reservations via phone inquiries, confirmed takeout orders, and responded to service questions.
- Supported servers by serving food, beverages, and bussing tables as needed.
- Evaluated customer satisfaction throughout meals to ensure quality service.
- Quickly resolved complaints and food-related issues to maintain high guest satisfaction levels.
- Managed cash drawer balances at shift's conclusion while accepting payments from guests.
Cashier
Darren Dew
Brunswick, GA
10.2021 - 10.2022
- Utilized suggestive selling techniques to enhance add-on sales.
- Maintained checkout area cleanliness, ensuring organized countertops and registers.
- Responded to customer inquiries regarding store policies and procedures.
- Operated cash register to process payments accurately by various methods.
- Trained new team members on cash register operations and customer service best practices.
- Stocked shelves with merchandise as needed to optimize product availability.
- Delivered exceptional customer service through active listening and personalized engagement.
- Identified and corrected discrepancies between register balance and actual count.
Education
Nursing
College of Coastal Georgia
05-2028
High School Diploma -
Georgia Connections Academy
Duluth, GA05.2023
Skills
- Food running and hospitality
- Customer service and support
- Payment processing and cash handling
- Phone etiquette and communication
- Reservations management
- Scheduling and organization
- Complaint resolution
- Front-end support
Timeline
Hostess/Management Trainee
Hostess
04.2022 - Current
Cashier
Darren Dew
10.2021 - 10.2022
Nursing
College of Coastal Georgia
High School Diploma -
Georgia Connections Academy