Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Customer Service Clerk
Harris Teeter
03.2023 - Current
Provide exceptional customer service while fulfilling online grocery orders
Ensure accuracy and efficiency in selecting and packaging items for delivery or pickup
Handle customer inquiries and concerns promptly and professionally
Assisted customers with inquiries and complaints in a professional manner
Processed payments, refunds, and exchanges accurately and efficiently
Answered phones in a courteous manner while providing excellent customer service
Customer Service Causality
Progressive Causality Insurance
05.2021 - 02.2024
Assist customers with inquiries, problem-solving, and policy evaluations
Educate customers on insurance products and upsell additional coverage
Provide clear explanations of insurance policies
Performed data entry tasks to keep records up-to-date and accurately entered into the system
Education
Associates - Computer And Information Systems Security
Fayetteville Technical Community College
Fayetteville, NC
05.2021
Skills
Teamwork
Leadership
Time Management
Communication
Adaptability
Research
Cash Handling
Handling payments
Timeline
Customer Service Clerk
Harris Teeter
03.2023 - Current
Customer Service Causality
Progressive Causality Insurance
05.2021 - 02.2024
Associates - Computer And Information Systems Security