Jessica Ike
Gaithersburg,MD
Summary
Talented and Determined college student majoring in International Studies seeking to earn an Associates degree at Montgomery college and transfer to a four-year university to earn my Bachelors degree. I intend to use my degree to pursue a career in Foreign policy and become a U.S. diplomat.
Overview
1
1
year of professional experience
Work History
Customer Service Clerk
Harris Teeter Inc
323 Copley Place Downtown Crown Gaithersburg MD
10.2022 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Updated account information to maintain customer records
- Offered advice and assistance to customers, paying attention to special needs or wants
- Ensure smooth operations by directing traffic and speeding up checkout
- Creating a safe work environment by promoting cleanliness and removing all forms of safety hazards
- Helped a large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer needs through competent customer service and prompt problem-solving.
Education
Associate of Arts - International Studies
Montgomery College
Rockville, MD05.2025
High School Diploma -
Value Spring College
Lagos, Nigeria07.2018
Skills
- Effective communication skills
- Leadership skills
- Interpersonal skills
- Problem-Solving Skills
- Teamwork
- Creativity
- Active Listening
- Emotional Intelligence
Languages
English
Full Professional
French
Elementary
Timeline
Customer Service Clerk
Harris Teeter Inc
10.2022 - Current
Associate of Arts - International Studies
Montgomery College
High School Diploma -
Value Spring College