Mary Losey
Concord,NC
Summary
Dynamic customer service professional with a proven track record at Harris Teeter, excelling in conflict resolution and collaboration. Adept at delivering exceptional service and contributing to team success in fast-paced environments.
Overview
4
4
years of professional experience
Work History
CUSTOMER Service Clerk
Harris Teeter
Davidson, NC
2023.01 - Current
- Handles customer service matters
- Processes Money Orders
- Sends and receives money through Western Union/Ria
- Processes online bill pay
- Count Tills for Till Audits
- Closing Duties: Vacuuming, cleaning registers, collecting tills for manager
- Delegates tasks
- Operate and assist guests at self-check-out
- Assist guests by finding products
- Assist guests by moving heavy products
- Restock bags
Cashier-Customer Service Clerk
Harris Teeter
Huntersville, NC
2022.02 - 2023.01
- Check out and bag guests’ groceries
- Responsible for handling money
- Greet and engage guests
- Clean and organize lanes
- Operate and assist guests at self-check-out
- Assist guests by finding products
- Assist guests by moving heavy products
- Restock bags
TEACHER’S ASSISTANT
Little Life Academy
Cornelius, NC
2021.09 - 2022.10
- Supervised children 3-5 years old
- Assisted Lead teacher with activities, teaching, and managing behavior
- Took over leadership when the Lead Teacher was out
- Supported students with individual learning needs and provided personalized guidance.
- Managed classroom materials and maintained a clean, organized learning environment.
- Coordinated with parents to communicate student progress and behavior updates.
- Supervised students during outdoor playtime to ensure safety and compliance with rules.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Distributed workbooks, papers, and pencils to students.
Education
Bachelor’s Degree - English
UNC Charlotte
Charlotte, NC2026-05
Associate’s Degree - Teacher Preparation Program
Central Piedmont Community College
Charlotte, NC2024-08
High School Diploma -
ILead Exploration Hybrid
Acton, CA2020-05
Skills
- Classroom management
- Effective communication
- Lesson planning
- Curriculum development
- Customer service
- Conflict resolution
- Interpersonal skills
- Complaint handling
- Refunds processing
- Payment processing
- Merchandise upselling
- Customer service excellence
- Fee collection
- Problem resolution
Affiliations
- Art-Drawing and Painting
- Pet Sitting
- Reading
- Crafting
- Film
Timeline
CUSTOMER Service Clerk
Harris Teeter
2023.01 - Current
Cashier-Customer Service Clerk
Harris Teeter
2022.02 - 2023.01
TEACHER’S ASSISTANT
Little Life Academy
2021.09 - 2022.10
Bachelor’s Degree - English
UNC Charlotte
Associate’s Degree - Teacher Preparation Program
Central Piedmont Community College
High School Diploma -
ILead Exploration Hybrid