Summary
Overview
Work History
Education
Skills
Timeline
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Sarita Freeny

Farmers Branch,TX

Summary

Experienced in various customer service-related areas with a unique visioning ability. Demonstrated innovation in developing strategies for effective teamwork. A self-starter and fast learner, adept at quickly integrating into teams and working at a rapid pace. Known for exceptional customer care skills.

Overview

15
15
years of professional experience

Work History

CUSTOMER SERVICE CLERK

Quick Trip
01.2022 - Current
  • Processed cash and credit cards for customer purchases.
  • Greeted customers and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.
  • Arranged and replenished displays and merchandise racks to maintain store appearance.
  • Worked with coworkers to complete tasks.

WAREHOUSE ASSOCIATE

Amazon
02.2021 - 12.2021
  • Sorted and organized merchandise in preparation for shipment.
  • Moved products and equipment to appropriate locations to maintain workspace cleanliness.
  • Reported malfunctioning and damaged equipment to supervisors for repair.
  • Used scanners to document pertinent carton level information.

CUSTOMER SALES ASSOCIATE

Sears Outlet
09.2010 - 01.2012
  • Set up promotional displays and signage to increase sales.
  • Delivered exceptional customer service to guests.
  • Used POS system to process sales and refund transactions.
  • Explained products and services to help customers make informed decisions.
  • Greeted customers and engaged in conversation to assess needs.
  • Provided product information to customers and aligned products with customer needs to boost satisfaction.

Education

Remington College

Skills

  • Patient
  • Teamwork
  • Leadership
  • Time Management
  • Attentiveness
  • Clear Communication
  • Emotional Intelligence
  • Payment processing
  • Scheduling
  • Delivery scheduling
  • Verbal and written communication
  • Multitasking and organization
  • Refunds processing
  • Sales closing
  • Customer service excellence
  • Product knowledge
  • Data entry
  • Multi-task management
  • Store maintenance
  • Tactful and diplomatic
  • Paperwork processing
  • Order processing
  • Refund management
  • Microsoft Office Suite
  • Time management
  • Call center procedures
  • Active listening
  • Money handling
  • Positive and professional
  • Quality control
  • Inbound and outbound calling

Timeline

CUSTOMER SERVICE CLERK

Quick Trip
01.2022 - Current

WAREHOUSE ASSOCIATE

Amazon
02.2021 - 12.2021

CUSTOMER SALES ASSOCIATE

Sears Outlet
09.2010 - 01.2012

Remington College

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Sarita Freeny