Sarita Freeny
Farmers branch,TX
Summary
Seasoned Customer Service Clerk with 4 years of experience in building customer relationships and enhancing satisfaction. Skilled in POS operations, maintaining store appearance, and leading teams to achieve sales goals. Seeking a Customer Service role to leverage expertise in customer engagement and efficient transaction processing.
Overview
14
14
years of professional experience
Work History
Customer Service Clerk
Quick Trip
Carrollton, Texas
01.2022 - Current
- Process customer transactions using cash and credit card methods with accuracy and efficiency
- Engage with customers to establish rapport and foster lasting relationships through respectful communication
- Maintain store presentation by organizing and restocking displays and merchandise racks collaboratively with team members
Warehouse Associate
Amazon
Wilmer, Texas
02.2021 - 12.2021
- Sorted and organized merchandise efficiently, ensuring readiness for shipment and contributing to the streamlining of warehouse operations
- Maintained a clean and organized workspace by strategically relocating products and equipment, which facilitated a safer and more productive work environment
- Identified and reported malfunctioning and damaged equipment, aiding in the timely repair and minimizing downtime, and utilized scanning devices to accurately document carton-level information
Customer Sales Associate
Sears Outlet
Carrollton, Texas
09.2011 - 01.2012
- Established promotional displays and signage, enhancing product visibility and contributing to sales uplift
- Delivered comprehensive customer service, facilitating informed purchasing decisions through detailed product explanations
- Operated POS system efficiently for sales and returns, ensuring accurate transaction processing and customer satisfaction
Education
High School Diploma -
Continental Academy
Florida City, FL03-2004
Skills
- Patient
- Empathy
- Teamwork
- Leadership
- Time Management
- Attention to detail
- Clear communication
- Professional demeanor
- Reliability
- Multitasking capacity
Timeline
Customer Service Clerk
Quick Trip
01.2022 - Current
Warehouse Associate
Amazon
02.2021 - 12.2021
Customer Sales Associate
Sears Outlet
09.2011 - 01.2012
High School Diploma -
Continental Academy