Dominc Giacobbe
Orlando,WV
Summary
Driven Guest Service Specialist with a proven track record at Mister Car Wash, adept in handling customer complaints and enhancing guest relations. Leveraged exceptional communication and language skills to educate customers on services, achieving significant satisfaction levels. Skilled in complaint resolution and customer service, consistently maintaining up-to-date product knowledge.
Overview
2
2
years of professional experience
Work History
Guest Service Specialist
Mister Car Wash
06.2023 - 08.2024
- Created welcoming and comfortable environment for guests.
- Handled customer complaints to satisfy and retain guests.
- Maintained up-to-date knowledge of product and service changes.
- Educated customers about billing, payment processing and support policies and procedures.
Retail Sales Associate
Tilly's Clothing Store
06.2022 - 01.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
High School Diploma -
University High School
Orlando, FL05.2023
Skills
- Exceptional communication
- Guest Relations
- Language skills
- Complaint Handling
- Customer Service
- Issue Resolution
Timeline
Guest Service Specialist
Mister Car Wash
06.2023 - 08.2024
Retail Sales Associate
Tilly's Clothing Store
06.2022 - 01.2023
High School Diploma -
University High School
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