Domingo Cardenas
Moorpark,CA
Summary
- Detail-oriented Car Detailer offers proven customer service and time management abilities. Knowledgeable about washing and waxing techniques and thorough in completing cleaning work. Thrives under pressure and consistently satisfies customers.
- Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
- Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
Sales Porter
O'Gara Coach
Thousand Oaks
03.2019 - 08.2024
- Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
- Used steam cleaning equipment to remove dirt from engine and engine compartment.
- Drove vehicles to or from workshops or customer workplaces or homes.
- Fueled vehicles and checked tires for proper inflation prior to test drives.
- Conducted surveillance of lot to maintain safety of customer and dealership vehicles.
- Performed exterior wash, line detailing, polishing and buffing of automotive fleets.
- Washed wide range of vehicles each day.
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Removed minor flaws in refinish using sanding and buffing.
- Vacuumed vehicle interiors to remove loose dirt and debris.
- Utilized special-purpose cleaners to foster lasting cleanliness of vehicles.
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
- Cleaned and polished vehicle windows.
- Applied waxes or masking materials to vehicles to preserve, protect or restore color or condition.
- Moved and Organized vehicles on the dealership lot, ensuring that the inventory is well-presented and accessible for customers.
- Assisted with delivering vehicles to customers, providing a professional and courteous experience during the handover process.
- Transferring vehicles between dealership locations, and maintaining the cleanliness of the showroom and lot.
Service Porter
Ladin Subaru
Thousand Oaks, CA
03.2010 - 01.2019
- Drive vehicles to and from service bays, parking lots, and customer pickup areas.
- Safely park vehicles in designated areas within the dealership or service center.
- Retrieve vehicles for customers when service is completed.
- Wash and vacuum vehicles before returning them to customers.
- Perform basic maintenance tasks like checking fluid levels, tire pressure, and battery condition.
- Refuel vehicles as needed.
- Maintain cleanliness and organization in service bays and work areas.
- Dispose of waste and used materials according to environmental and safety guidelines.
- Restock service bays with necessary tools, equipment, and supplies.
- Greet customers and assist with vehicle drop-off and pickup.
- Provide shuttle service for customers, driving them to and from the dealership or other locations as needed.
- Answer customer inquiries or direct them to the appropriate service advisor.
- Conduct initial inspections of vehicles when they arrive for service.
- Report any noticeable issues or damage to service advisors or technicians.
Service Porter
Rusnak Audi
Thousand Oaks, CA
03.2007 - 01.2010
- Moving vehicles within the service area, such as driving cars to and from service bays, parking lots, or customer pickup areas
- Maintained the cleanliness and organization of the service area by washing and vacuuming vehicles, cleaning service bays, and disposing of waste
- Assisted with delivering and picking up vehicles from customers, providing excellent customer service through polite and timely interactions
- Support service technicians by transporting tools, parts, or other necessary items and perform basic maintenance tasks like checking fluid levels or tire pressure
- Contributed to service ticket writing and tagging of customer vehicles.
- Moved and worked with vehicles to support sales activities.
- Secured buildings by locking rooms and main entrance doors and setting alarms.
- Drove vehicles to different areas of dealership to meet display standards.
- Performed basic maintenance and cleaning.
- Keep the service drive and waiting area clean and organized.
- Ensure that customer waiting areas are stocked with amenities like coffee, water, and reading materials.
- Maintain records of vehicle movement, including logs of vehicles received and delivered.
- Update service records as directed by service advisors or managers.
- Adhere to all safety protocols and procedures while driving and handling vehicles.
- Ensure that all vehicles are secure and that keys are stored safely.
Education
High School Diploma -
September 16
Guadalajara, Mexico06-1978
Skills
- Vehicle Operation: Proficient in driving and maneuvering a variety of vehicles, including manual and automatic transmissions
- Basic Vehicle Maintenance: Knowledge of basic vehicle care, such as checking fluid levels, tire pressure, and battery condition
- Detailing: Ability to clean and detail vehicles, ensuring they are returned to customers in pristine condition
- Safety Compliance: Strong understanding of safety protocols for handling and moving vehicles in a service environment
- Time Management: Ability to prioritize tasks and manage time effectively to ensure timely movement of vehicles and completion of duties
- Multitasking: Skilled in handling multiple tasks simultaneously in a fast-paced environment
- Attention to Detail: Keen eye for detail in inspecting vehicles, cleaning, and ensuring all work areas are maintained
- Team Collaboration: Ability to work effectively as part of a team, assisting service advisors, technicians, and other porters as needed
- Reliability: Dependable and punctual, with a strong work ethic and a commitment to fulfilling responsibilities
Languages
English
Full Professional
Spanish
Full Professional
References
References available upon request.
Timeline
Sales Porter
O'Gara Coach
03.2019 - 08.2024
Service Porter
Ladin Subaru
03.2010 - 01.2019
Service Porter
Rusnak Audi
03.2007 - 01.2010
High School Diploma -
September 16