Dependable professional brings background in parking lot operations. Learns new processes and always assists team members. Quickly and smoothly resolves conflicts to maintain reputation for excellence.
Overview
5
5
years of professional experience
Work History
Valet
Hyatt Regency
Salt Lake City
- Current
Provided Exceptional Customer Service: Greeted customers with a warm and welcoming demeanor, efficiently managed vehicle hand-off, and promptly answered any inquiries to ensure a high level of customer satisfaction.
Safety and Security: Maintained vigilance to ensure the safety and security of parked vehicles, immediately reporting any incidents or potential hazards.
Payment Processing and Record Keeping: Accurately processed payments for parking services and maintained detailed records of vehicle locations and customer information.
Team Collaboration: Worked closely with other staff members to coordinate parking strategies and resolve any issues promptly.
Valet
Waldorf Astoria
Dana Point
01.2022 - 10.2023
Provided Exceptional Customer Service: Greeted customers with a warm and welcoming demeanor, efficiently managed vehicle hand-off, and promptly answered any inquiries to ensure a high level of customer satisfaction.
Safety and Security: Maintained vigilance to ensure the safety and security of parked vehicles, immediately reporting any incidents or potential hazards.
Payment Processing and Record Keeping: Accurately processed payments for parking services and maintained detailed records of vehicle locations and customer information.
Team Collaboration: Worked closely with other staff members to coordinate parking strategies and resolve any issues promptly.
Brazilian Jiu Jitsu Coach
Gracie Barra
San Clemente
11.2018 - 03.2020
Taught both core principles and fighting techniques to students from ages 3 to 15.
Assisted with sparring and contact exercise to pair students of similar rank, size, and age.
Instructed on proper breathing techniques, stances, and forms.
Coached new students by breaking down techniques to simple moves.
Imparted key etiquette points, discipline, and respect.
Provided lectures and demonstrations to parents, students, and other members of the public to promote self-defense.
Education
Bachelor of Science - Computer and Information Systems
University of Utah
05.2025
High School Diploma -
San Clemente High School
06.2021
Skills
Customer Service Skills: Ability to interact positively with customers, handle inquiries, and resolve issues efficiently
Driving Proficiency: Skilled in safely operating a variety of vehicles, including manual and automatic transmissions, luxury cars, and SUVs
Attention to Detail: Ensuring accurate tracking of keys and vehicles, and noticing any issues with vehicles to report to owners
Time Management: Efficiently managing time to handle high volumes of cars, especially during peak hours or events
Physical Stamina: Capability to stand, walk, and run for extended periods, often in various weather conditions
Communication Skills: Effective verbal communication with customers and team members
Problem-Solving Abilities: Quickly addressing and resolving unexpected situations, such as locating lost keys or dealing with a vehicle issue
Adaptability and Flexibility: Adjusting to different types of vehicles, customer needs, and work environments
Teamwork: Collaborating with other staff to ensure smooth operations
Safety Awareness: Prioritizing the safety of vehicles, pedestrians, and property while maneuvering cars
References
References available upon request.
Timeline
Valet
Waldorf Astoria
01.2022 - 10.2023
Brazilian Jiu Jitsu Coach
Gracie Barra
11.2018 - 03.2020
Valet
Hyatt Regency
- Current
Bachelor of Science - Computer and Information Systems