Domingo Santos
Miami,FL
Summary
Proven leader in warehouse and operations management, excelling at optimizing processes and team performance for companies like Top Shipping Systems Corp. Expert in inventory control and forklift operations, I significantly enhance efficiency and productivity. Skilled in fostering interdepartmental collaboration, my strategic approach has consistently achieved and surpassed sales and service targets, demonstrating exceptional organizational and leadership abilities.
Overview
18
18
years of professional experience
2
2
years of post-secondary education
Work History
Warehouse Operations Supervisor
Top Shipping Systems Corp
Miami, FL
11.2018 - Current
- Managed the day-to-day operations of the warehouse facility, overseeing receiving, storage, picking, packing, and shipping processes.
- Conducted regular performance evaluations for warehouse staff, providing constructive feedback and implementing professional development plans.
- Assessed staffing needs based on workload demands and made appropriate hiring decisions to maintain optimal productivity levels.
- Collaborated with other departments to improve interdepartmental communication and reduce operational bottlenecks.
Franchise Owner
Great Play
Doral, FL
10.2014 - 10.2018
- Managed daily cash flow effectively while adhering to company guidelines on deposits, expenditures, account reconciliations.
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
- Oversaw payroll, business planning and marketing for franchise operations.
Manager of Operations
Ferreteria San Miguel
La Guaira, Venezuela
04.2011 - 08.2014
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
Warehouse Associate
Global Parcel System
Caracas, Venezuela
01.2009 - 02.2011
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Warehouse Supervisor
Gogir Glass S.R.L
Sicily, Italy
11.2006 - 07.2008
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
Education
Universidad Santa Maria
Caracas, Venezuela 09.2004 - 05.2006
Private And Commercial Pilot -
Academia De Helicopteros Del Caribe
La Guaira, Venezuela11.2008
High School Diploma -
Unidad Educativa Venezuela Heroica
La Guaira, Venezuela07.2004
Skills
- Warehouse Operation Supervisor
- TSA
- Import, Export and Distribution Coordinator
- Area Supervisor of CFS, NVOCC, FTZ, INBOND
- Order Picking
- Shipping and receiving
- Load Planning
- Inventory and Stocking
- Forklift Operations
Timeline
Warehouse Operations Supervisor
Top Shipping Systems Corp
11.2018 - Current
Franchise Owner
Great Play
10.2014 - 10.2018
Manager of Operations
Ferreteria San Miguel
04.2011 - 08.2014
Warehouse Associate
Global Parcel System
01.2009 - 02.2011
Warehouse Supervisor
Gogir Glass S.R.L
11.2006 - 07.2008
Universidad Santa Maria
09.2004 - 05.2006
Private And Commercial Pilot -
Academia De Helicopteros Del Caribe
High School Diploma -
Unidad Educativa Venezuela Heroica