Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Dominic Alberghini

Naugatuck

Summary

Detail-oriented customer service professional with a proven track record in transaction processing and complaint resolution. Adept at ensuring customer satisfaction while maintaining effective communication in fast-paced environments. Eager to leverage skills to enhance service quality. Dedicated customer service representative with strong communication and problem-solving skills. Proven ability to enhance customer satisfaction and resolve issues effectively.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Uhaul Moving And Storage
naugatuck
06.2022 - 07.2025
  • Educated customers on proper equipment usage and safety protocols.
  • Scheduled appointments for vehicle pickups and returns accurately.
  • Processed transactions using U-Haul software systems efficiently.
  • Resolved customer complaints through effective communication and problem-solving skills.
  • Assisted customers with rental inquiries and service options.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

bounce houses

Bounce N Play
Naugatuck
03.2023 - 09.2023
  • Established and dismantled bounce houses at events to ensure safety and enjoyment.
  • Maintained respectful communication with customers to enhance service experience.
  • Handled bounce houses with care to prevent damage and ensure longevity.

Food Service Worker

Quassy Amusement Park
Middlebury
03.2022 - 06.2022
  • Prepared and served food items to customers in busy park environment.
  • Maintained cleanliness and organization of food service areas throughout shifts.
  • Operated kitchen equipment, including fryers, grills, and ovens safely and efficiently.

Education

High School Diploma -

Naugatuck High School
Naugatuck, CT
06-2024

Skills

  • Transaction processing
  • Effective communication
  • Attention to detail
  • Problem solving
  • Stress management
  • Shipping and logistics

Affiliations

  • i work on cars and service dirtbike's

Certification

  • propane certified
  • forklift certified

Timeline

bounce houses

Bounce N Play
03.2023 - 09.2023

Customer Service Representative

Uhaul Moving And Storage
06.2022 - 07.2025

Food Service Worker

Quassy Amusement Park
03.2022 - 06.2022

High School Diploma -

Naugatuck High School

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