Dominic Artzis

• Led cross-functional teams to enhance operational efficiency and customer satisfaction.
• Developed strategies for improving service delivery and reducing response times.
• Implemented training programs that increased team performance and productivity.
• Analyzed performance metrics to identify areas for process improvement.

Tasked with building Zoot's AR program from the ground up, I worked with internal stakeholders to identify organizational needs in order to select analyst firms that aligned with strategic goals. In order to ensure program success, I became a conduit for bidirectional information distribution. Initial stages included positioning Zoot as a thought leader in our niche, conducting a TEI study with Forrester to solidify our technology ROI, and begin laying the foundation for inclusion in a MQ or Wave report.

Shortlist of Activities Performed:

• Monitor & disseminate analyst research, distill into digestible formats.
• Maintain and build relationships with analysts through inquiries on a weekly basis.
• Partner with product teams to conduct technology reviews third-parties to ensure common understanding of our solutions ROI and value.
• Manage event attendance and keep company apprised of opportunities available through my program.
• Work closely with Marketing teams to route analyst quotes and research into content for third-party validation.
• Equip sales with timely information relevant to their respective deals.

Primary charter was to curate and share information across the company to help make informed decisions about product development, marketing strategies and more.

• Collect Data on consumers, competitors and market trends.
• Consolidate information into actionable items, reports and presentations.
• Compile Data to inform white papers, blogs, sales enablement resources and product maturation.
• Support Sales Pipeline and arm them with intelligence relevant to their opportunities.