Dominic Brand
Gloversville,NY
Summary
Dynamic Team Lead with a proven track record at Tractor Supply Company, excelling in performance improvement and relationship building. Successfully established metrics that enhanced team efficiency and customer satisfaction. I effectively trained staff and mitigated risks, ensuring high standards and operational excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Lead
Tractor Supply Company
07.2023 - Current
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision making.
- Operated a forklift for unloading and loading deliveries.
Team Lead
Pilot Flying J Travel Center
01.2023 - 06.2023
- Maintained company food safety standards.
- Established team priorities, maintained schedules and monitored performance.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to standards.
Team Lead
Taco Bell
11.2021 - 12.2022
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Education
No Degree -
Wells Central School
Wells, NYSkills
- Performance improvement
- Relationship building
- Workplace safety
- Product management
Certification
- ServSafe Certification
Timeline
Team Lead
Tractor Supply Company
07.2023 - Current
Team Lead
Pilot Flying J Travel Center
01.2023 - 06.2023
Team Lead
Taco Bell
11.2021 - 12.2022
No Degree -
Wells Central School