Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Dominic Carbognani

Memphis,TN

Summary

Accomplished Digital Sales Account Executive at FedEx, adept in objection handling and team management, significantly increased sales revenue through strategic prospecting and fostering long-term client relationships. Demonstrated exceptional problem-solving skills and customer service, ensuring client satisfaction across various roles.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Digital Sales Account Executive

FedEx
02.2023 - Current
  • Managed sales cycle to maintain solid customer base.
  • Mastered and constantly improved sales prospecting, follow-up and upsell processes.
  • Negotiated pricing, contracts, and terms with key clients to secure new business deals.
  • Increased sales revenue by establishing and nurturing long-term client relationships.
  • Optimized CRM data utilization by keeping accurate records of all client interactions.

Youth Soccer Coach

Germantown Legends Soccer Club
08.2020 - Current
  • Promoted good sportsmanship and fostered a positive team environment by modeling respectful behavior both on and off the field.
  • Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
  • Developed strong communication channels with parents, providing regular updates on player progress and addressing concerns promptly.
  • Provided mentorship to players, fostering personal growth alongside athletic development through guidance on topics such as leadership, teamwork, and discipline.

Subrogation Analyst

Benefit Recovery Group
11.2020 - 09.2022
  • Worked closely with major Health insurance companies to ensure proper subrogation process.
  • Optimized workflow efficiency by utilizing advanced software tools to organize large volumes of data, improving overall case management capabilities.
  • Handled a large book of cases and sustained a strong relationship with attorneys and adjusters on a daily basis.

Mortgage Loan Originator

Regions Bank
11.2019 - 11.2020
  • Worked with underwriters to fix application problems and resolve issues.
  • Collaborated with underwriters, processors, and other team members to resolve issues, ensuring smooth transactions for all parties involved.
  • Analyzed applicant financial data to determine eligibility for various loan products, tailoring recommendations based on individual needs.
  • Maintained up-to-date knowledge of industry regulations, changes, and trends to provide accurate advice to clients.

Sales Consultant

AT&T
09.2018 - 11.2019
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Education

International Business

University of Memphis
Memphis, TN

Skills

  • Objection handling
  • Client segmentation
  • Strategic prospecting
  • Closing techniques
  • Program leadership
  • Team management
  • Time management
  • Problem-solving skills
  • Customer service

Languages

Spanish
Native or Bilingual

Certification

  • US Soccer "D" Coaching License

Timeline

Digital Sales Account Executive

FedEx
02.2023 - Current

Subrogation Analyst

Benefit Recovery Group
11.2020 - 09.2022

Youth Soccer Coach

Germantown Legends Soccer Club
08.2020 - Current

Mortgage Loan Originator

Regions Bank
11.2019 - 11.2020

Sales Consultant

AT&T
09.2018 - 11.2019

International Business

University of Memphis

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Dominic Carbognani