Dominic Coia
Dade City,Florida
Summary
Thorough Service Technician with commitment to superior service and sales. Driven to consistently contribute value through work ethic, continued education and passion of the industry. Experience managing high-volume of service calls while maintaining quality and efficiency. Working well as a team member for a company mission.
Overview
23
23
years of professional experience
Work History
HVAC Service Tech/Sales
Iceberg Heating And Air
07.2022 - Current
- Installed new equipment and trained techs in operation, diagnostics, and proper protocols.
- Run service and maintenance solving problems with high satisfaction acquiring repeat and referral customers.
- Helped company double revenue and achieved #3 top rating with Suncoast for customer satisfaction
- Assisted training for service, troubleshooting and installations to deliver excellent customer service and proper company protocols.
- Increased sales and customer satisfaction through personalizing repeat and referral business.
- Maintained company vehicle, shop and equipment professionally, responsibly and with care.
Service/Sales Technician
Burgess Heating And Air
07.2019 - 04.2022
- Run and diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Explained diagnostic findings to customers and outlined repair, service or sales options.
- Exceeded 1.5 Mil in 2020 and 1.8 Mil in 2021 in individual sales
HVAC Foreman
Danisi Fuel Oil
09.2014 - 03.2019
- Supervised 4 man team of installers and mechanics to complete work on time and to company standards.
- Read blueprints to design and install metal duct systems with multi-zones, indoor air quality, dehumidifiers inline with multi systems in multi million dollar homes.
- Run Maintenance and service on gas furnace, oil burners, heating and air system commercial and residential.
Owner/Operator
Beasley Heat And Air
05.2000 - 03.2010
- Purchased and managed existing business, growing from 100K net to exceeding 2 Mil within 3 years.
- Hired and trained new employees to adapt to a structured business model generating and growing year round work in a friendly competitive, rewarding work place.
- Worked with contractures, suppliers, manufactures and other businesses networking as a team for community growth
Education
Associate of Engineering - Civil Engineering
Rensselear Polytechnic Institute
Troy, NYElectrician Journeyman - Electrical
Hillsborough Community College
Tampa, FL05.1994
High School Diploma -
Lake George Junior-Senior High School
Lake George, NY05.1990
Skills
- HVAC Systems
- Power Tool Proficiency
- Project Estimation and Bidding
- Attention to Detail
- Preventive Maintenance
- Equipment Inspection
- Installation and Repair
- Diagnostics Expertise
- Technician Assistance
- Analytical Thinking
Coin collecting
I collect coins learning of history, value and beauty,
Timeline
HVAC Service Tech/Sales
Iceberg Heating And Air
07.2022 - Current
Service/Sales Technician
Burgess Heating And Air
07.2019 - 04.2022
HVAC Foreman
Danisi Fuel Oil
09.2014 - 03.2019
Owner/Operator
Beasley Heat And Air
05.2000 - 03.2010
Associate of Engineering - Civil Engineering
Rensselear Polytechnic Institute
Electrician Journeyman - Electrical
Hillsborough Community College
High School Diploma -
Lake George Junior-Senior High School
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