Dominic Daloia
Marlton,NJ
Summary
Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.
Overview
5
5
years of professional experience
Work History
Store Leader 2
GameStop
08.2021 - 01.2025
- Open and close store independently
- Count registers and safe
- Process shipments
- Broad knowledge of gaming and electronics
- Process trades on consoles, games, accessories
- Repair and clean trades for resale
- Maintain healthy relationship with coworkers and customers
- Maintain clean work space
- Restocking shelves and inventory
- Hit metrics on warranties, loyalty program, video game preorders
- Process online orders
- Complete closing tasks
- Independent store operation
- Promoted to Assistant Store Leader in February 2023.
- Promoted to Store Leader in August 2024
- Promoted to Store Leader 2 in October 2024
- Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
- Experience with interviews/hiring process
- Experience in schedule making, keeping track of hours and payroll
- Maintained profitability in stores for 3 1/2 years
- Answered questions about store policies and addressed customer concerns.
Seasonal Sales Associate
Hot Topic, Inc
08.2022 - 10.2022
- Stock shelves and inventory
- Operate POS
- Clean Store
- Process shipments
- Hit metrics on sales and loyalty rewards program
- Keep store organized
- Assist customers.
Team Member
Arby's
10.2019 - 05.2020
- Accept and enter customer orders via lobby and drive-thru
- Store cleanliness
- Stock supplies
- Maintain healthy relationships with coworkers and customers
- Operate fryer
- Clean trays, kitchen utensils, and fryer
- Food prep and cooking
Education
High School Diploma -
Cherokee High School
Marlton, NJ2020
Skills
- Excellent Written and Verbal Communication
- Merchandising and Stocking
- Team management
- Team Leadership
- Employee engagement
- Workload Priorities
- Store operations
- Retail and Basic math
- Promotions planning
- Organizational skills
- Sales floor oversight
- Time management
- Payroll management
- Safety Compliance and Hazard Prevention Implementation
- Bank and safe deposits
- POS Transactions
- Employee training
- Planograms
- Store opening and closing
- Social Media Management/Blogging
- Inventory management
Additional Information
- Awards , Honor Roll April 2018 Achieved Honor Roll at Cherokee High School in Sophomore year.
Timeline
Seasonal Sales Associate
Hot Topic, Inc
08.2022 - 10.2022
Store Leader 2
GameStop
08.2021 - 01.2025
Team Member
Arby's
10.2019 - 05.2020
High School Diploma -
Cherokee High School
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