Makayla De Leon
Henderson
Summary
Dedicated Security Officer with proven skills in superior customer service, emergency response, and threat assessment. Committed to maintaining a safe environment through effective communication and problem-solving.
Overview
5
5
years of professional experience
Work History
Security Officer
Stations Casinos
Las Vegas, NV
06.2025 - 10.2025
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Security Officer
Treasure Island Hotel & Casino
Las Vegas, NV
12.2024 - 03.2025
- Monitored casino floor for security breaches and safety hazards.
- Responded promptly to incidents, maintaining order and ensuring guest safety.
- Conducted regular patrols of property to deter criminal activity and enforce regulations.
- Collaborated with law enforcement during investigations and emergency situations.
- Trained new security personnel on protocols and emergency response procedures.
- Implemented improved surveillance techniques to enhance monitoring efficiency.
- Assisted in developing security policies that increased overall safety compliance.
- Managed access control systems to ensure authorized entry throughout the facility.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Armed Security Officer
Fremont Hotel & Casino
Las Vegas, NV
01.2024 - 07.2024
- Implemented surveillance techniques, enhancing monitoring of high-traffic areas within the facility.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Performed routine inspections of security equipment, identifying maintenance needs to prevent system failures.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
- Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
- Responded decisively to emergency situations with effective crisis management tactics, mitigating potential harm or damage.
- Assessed evolving security threats and trends, proactively adjusting patrol patterns and strategies to maintain a safe environment.
- Maintained detailed incident reports, providing clear documentation of events for management review and action planning.
- Participated in ongoing professional training, staying current on industry trends and best practices for armed security officers.
Armed Security Officer
Binion's Gambling Hall
Las Vegas, NV
10.2023 - 01.2024
- Monitored and secured premises, ensuring safety for guests and staff.
- Collaborated with law enforcement to address incidents and maintain security protocols.
- Conducted regular patrols to deter potential threats and ensure compliance with regulations.
- Responded promptly to emergencies, executing established safety procedures effectively.
- Assisted in training new security personnel on operational standards and emergency response tactics.
- Maintained detailed incident reports, facilitating communication between security team and management.
- Developed strategies for improving guest safety experiences through proactive engagement and visibility.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Managed access control systems, ensuring only authorized individuals gained entry to restricted areas.
- Enhanced security by conducting thorough patrols and monitoring CCTV systems for suspicious activity.
Warehouse Associate
Amazon
Las Vegas, NV
08.2020 - 10.2023
- Operated forklifts and pallet jacks to efficiently move inventory throughout warehouse.
- Conducted quality inspections on incoming shipments, ensuring compliance with company standards.
- Collaborated with team members to optimize picking and packing processes, reducing delays.
- Maintained accurate inventory records using Amazon's warehouse management system (WMS).
- Assisted in organizing stock locations to maximize space utilization within the warehouse.
- Participated in regular safety audits, contributing to a culture of workplace safety and compliance.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Food Service Worker
Wendys Restaurant
Las Vegas, NV
09.2021 - 10.2021
- Provided exceptional customer service in high-volume environment, ensuring customer satisfaction and repeat business.
- Operated kitchen equipment efficiently, adhering to safety and sanitation standards at all times.
- Collaborated with team members to maintain smooth workflow during peak hours, enhancing operational efficiency.
- Prepared food items according to company recipes, ensuring consistency and quality of dishes served.
- Monitored inventory levels, communicating needs for restocking supplies to management effectively.
- Handled cash register operations accurately, managing transactions while providing a welcoming experience for patrons.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Food Service Worker
Taco Bell
Las Vegas, NV
05.2021 - 06.2021
- Assisted in training new staff on food preparation techniques and customer service protocols, fostering teamwork.
- Implemented process improvements that reduced food waste and improved overall kitchen productivity.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Education
High School Diploma -
Chaparral High School
Las Vegas, NVSkills
- Report writing
- Incident reporting
- Security guard license
- General security
- Superior customer service
- Emergency response
- Patrol operations
- Relationship building and management
- Security screenings
- Threat assessment
- Document management
- Emergency management
- Dispatch
- Weapons training
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Cleaning and sanitation
- Strong work ethic
- Problem-solving
- Strong communication skills
- Attention to detail
- Positive attitude and energy
- Team oriented
- Fast-paced environment
- Working quickly
- Working with diverse people
- Cash register operation
Timeline
Security Officer
Stations Casinos
06.2025 - 10.2025
Security Officer
Treasure Island Hotel & Casino
12.2024 - 03.2025
Armed Security Officer
Fremont Hotel & Casino
01.2024 - 07.2024
Armed Security Officer
Binion's Gambling Hall
10.2023 - 01.2024
Food Service Worker
Wendys Restaurant
09.2021 - 10.2021
Food Service Worker
Taco Bell
05.2021 - 06.2021
Warehouse Associate
Amazon
08.2020 - 10.2023
High School Diploma -
Chaparral High School