Gloria Lynn Estrada
San Antonio,TX
Summary
Motivated worker with a passion for people, skilled in interpersonal communication and conflict resolution. Builds strong customer and coworker relationships. Exceptional time management and organizational skills. Reliable problem-solver who thrives in independent work.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Aarons Garage Door Service LLC
San Antonio, Texas
04.2023 - 08.2023
- Handled incoming calls, redirecting messages to appropriate recipients.
- Coordinated customer service appointments.
- Replied to and managed email communications.
- Aided in executing payroll operations.
- Provided support to the administrative team using clerical expertise.
- Maintained digitized office documents.
EOPS Student Worker
Copper Mountain College
Joshua Tree, CA
02.2022 - 12.2022
- Coordinated student meetings, managed incoming calls, and provided assistance with queries.
- Delivered detailed information to students regarding policies and procedures.
- Assisted students with registration and course selection processes.
- Created spreadsheets using Microsoft Excel to facilitate office data tracking.
Administrative Assistant/Receptionist
Artcom Associates
San Antonio, TX
11.2020 - 10.2021
- Managed customer billing and invoice preparation.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Organized files for easy access to essential information.
- Monitored stock levels to manage office supplies inventory.
Retail Sales Associate
CVS Pharmacy
San Antonio, TX
07.2020 - 10.2020
- Provided responses to customer questions regarding products, services, and merchandise.
- Maintained inventory levels and conducted customer transactions.
- Assisted customers with finding the right product for their needs.
- Organized displays to attract customers and promote sales.
Education
Bachelor of Science - Applied Managment
Grand Canyon University
07.2024
Associates Degree - Business Administration
Copper Mountain College
Joshua Tree, CA12.2022
Associates Degree - Interdisciplinary Arts
South Texas College
06-2020
High School Diploma -
Edinburg North High School
Skills
- Effective Time Management
- Structured Coordination
- Effective Communication
- Proactive Self-Starter
- Analytical Problem Solving
- Effective Active Listening
- Customer Relations
- Strategic Idea Development
- Establishing Trust-Based Interactions
- Administrative Support
Certification
- Certificate of Excellence
- Certificate of Accomplishment
- Certificate of Achievement
- Performance Acknowledgment
- Distinguished Level of Achievement
References
References are available upon request.
Timeline
Receptionist
Aarons Garage Door Service LLC
04.2023 - 08.2023
EOPS Student Worker
Copper Mountain College
02.2022 - 12.2022
Administrative Assistant/Receptionist
Artcom Associates
11.2020 - 10.2021
Retail Sales Associate
CVS Pharmacy
07.2020 - 10.2020
- Certificate of Excellence
- Certificate of Accomplishment
- Certificate of Achievement
- Performance Acknowledgment
- Distinguished Level of Achievement
Bachelor of Science - Applied Managment
Grand Canyon University
Associates Degree - Business Administration
Copper Mountain College
Associates Degree - Interdisciplinary Arts
South Texas College
High School Diploma -
Edinburg North High School
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