Dominic Falone
Hackensack,NJ
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
11
11
years of professional experience
Work History
Network Admin/IT Support
Alpha Dog Consulting, LLC
Wood Ridge
05.2023 - Current
- Developing and implementing a network security plan for a small home office network.
- Installing and maintaining a web server for the business.
- Testing network defenses to improve weak areas of defense.
- Responding quickly and attentively to employee issues, and resolving issues with minimal downtime.
- Resolving customer issues with business website connectivity.
Express Lane Manager, Chrysler Jeep Dodge
Ramsey Auto Group
Ramsey
04.2019 - Current
- Managing a team of six technicians, delegating work based on experience and training.
- Overseeing all vehicle repairs and maintenance in the express lane department, and performing vehicle diagnosis when necessary.
- Training new employees on the use and functionality of DealerConnect software, as well as CDK ticketing and inspection software, and WiTech diagnosis software.
- Performing in-depth electrical and mechanical diagnosis, analyzing customer complaints, and addressing and explaining them in a clear and concise manner.
Express Lane Supervisor/Automotive Technician
Rockland Chrysler Jeep Dodge
Nanuet
11.2014 - 04.2019
- Performed regular maintenance on a wide array of vehicles, and provided a comprehensive check of all maintenance items, notating any necessary work needed.
- Managed a team of eight technicians, delegating work based on experience and training.
- Assisted senior technicians with more challenging jobs to accelerate learning in a fast-paced environment.
- Trained new employees in using DealerConnect software, Reynolds ticketing software, and WiTech software.
Education
Associate of Science - Cybersecurity
Bergen Community College
Paramus, NJ06-2025
Skills
- Network security
- Web server management
- Network troubleshooting
- Customer support
- Employee training
- Technical documentation
- Intrusion detection
- Firewall configuration
- Penetration testing
- Ethical hacking
Timeline
Network Admin/IT Support
Alpha Dog Consulting, LLC
05.2023 - Current
Express Lane Manager, Chrysler Jeep Dodge
Ramsey Auto Group
04.2019 - Current
Express Lane Supervisor/Automotive Technician
Rockland Chrysler Jeep Dodge
11.2014 - 04.2019
Associate of Science - Cybersecurity
Bergen Community College
Software
- Microsoft Office Suite
- Windows PowerShell
- Apache HTTP Server
- Node.js
- Kali Linux
- Linux BASH
- Wireshark
- Nmap
- E3 Evidence Examiner
- Autopsy/The Sleuth Kit
- Splunk
- Metasploit
- Snort
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