Dominic Fascetti
Cranberry Township,PA
Summary
Resourceful Owner/Operator known for high productivity and efficient task completion. Possess specialized skills in strategic planning, financial management, and customer service excellence. Excel in communication, leadership, and problem-solving to navigate business challenges and drive growth.
Overview
12
12
years of professional experience
Work History
Owner/Operator
Stella Property Maintenance Group
Cranberry Township, PA
11.2021 - Current
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Managed daily operations of business, including hiring and training staff.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Maintained relationships with existing clients by providing superior customer service.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Collaborated with other owners on joint ventures and shared resources.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Provided direction and guidance to employees.
- Set pricing structures according to market analytics and emerging trends.
- Oversaw budgeting and financial management.
- Developed strategic plans to increase profitability and efficiency.
Property Manager
HomeRiver Group
Cranberry Township, PA
06.2018 - 11.2021
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Processed evictions when necessary in accordance with state laws and procedures.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Handled resident complaints and expedited maintenance requests.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
Owner/Operator
Brykin Works LLC
Cranberry Township, PA
05.2017 - 11.2021
- Evaluated employee performance metrics against established benchmarks in order to determine areas of improvement.
- Provided leadership support for team members through coaching and mentorship programs.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Calculated net income and adjusted strategies to increase income and bottom-line profits.
- Implemented campaigns and promotions to help with developing goods and services.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Created marketing strategies to drive revenue and increase brand visibility.
- Prepared staff work schedules and assigned team members to specific duties.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
Assistant Store Manager
Country Fair
Millcreek, PA
01.2013 - 01.2017
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
- Oversaw coaching and guidance of store employees to foster advancement in work operations.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Mitigated business risks by working closely with staff members and assessing performance.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Ensured compliance with all safety regulations throughout the store premises.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Education
High School Diploma -
Fairview High School
Fairview, PA06-2007
Some College (No Degree) - Mechanical Engineering
Pennsylvania State University
Erie, PASkills
- Sales negotiation
- Mechanical recoveries
- Operations management
- Marketing expertise
- Performance analysis
- Personnel management
- Operations oversight
- Business planning
- Payroll processing
- Finance management
- Budget development
Timeline
Owner/Operator
Stella Property Maintenance Group
11.2021 - Current
Property Manager
HomeRiver Group
06.2018 - 11.2021
Owner/Operator
Brykin Works LLC
05.2017 - 11.2021
Assistant Store Manager
Country Fair
01.2013 - 01.2017
High School Diploma -
Fairview High School
Some College (No Degree) - Mechanical Engineering
Pennsylvania State University
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