Dominic Finlayson
La Crosse
Summary
Dynamic and customer-focused professional with experience at Kwik Trip, excelling in cash handling and inventory management. Proven ability to enhance customer satisfaction through exceptional service and maintain cleanliness standards. Skilled in operating cash registers and adept at resolving customer issues promptly, ensuring smooth store operations.
Diligent [Desired Position] with solid background in customer service and cash handling. Proven ability to manage fuel transactions efficiently and maintain clean, safe environment. Demonstrated teamwork and problem-solving skills.
Experienced with customer interaction and sales transactions. Uses effective communication and problem-solving to ensure smooth operations. Knowledge of maintaining inventory and safety standards.
Overview
5
5
years of professional experience
Work History
Gas Station Clerk
Kwik Trip
11.2023 - 07.2024
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
- Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
- Managed inventory and restocked shelves as needed to maintain adequate product availability.
- Maintained a clean and organized store environment for improved customer experience.
- Handled customer complaints promptly and professionally, resolving issues to their satisfaction.
- Cleaned up gas and other spills in accordance with spill procedures.
Retail Parts Professional
Advance Auto Parts
12.2022 - 10.2023
- Streamlined inventory management for increased efficiency and improved stock availability.
- Increased sales through effective merchandising displays and cross-selling techniques.
- Enhanced customer satisfaction by providing exceptional service and expert advice on automotive parts.
- Actively participated in weekly meetings discussing ways to improve store performance metrics.
- Developed strong relationships with suppliers to ensure timely delivery of products at competitive prices.
- Assisted customers with part selection, ensuring the proper fit and function for their specific vehicle needs.
- Coordinated with other departments to resolve customer concerns quickly and effectively when necessary.
Dietary Aide
La Crescent Health Services
05.2021 - 09.2022
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Followed all food safety regulations while preparing meals for patients.
Cashier
Burger King
01.2019 - 10.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Central Highschool
La Crosse, WI06-2021
Skills
- Customer service and assistance
- Cleanliness and hygiene
- Operating cash register
- Stocking shelves
- Stock replenishment
- Inventory maintenance
- Payment processing
- Adaptability and resilience
Timeline
Gas Station Clerk
Kwik Trip
11.2023 - 07.2024
Retail Parts Professional
Advance Auto Parts
12.2022 - 10.2023
Dietary Aide
La Crescent Health Services
05.2021 - 09.2022
Cashier
Burger King
01.2019 - 10.2019
High School Diploma -
Central Highschool
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