DOMINIC FRANCO
Indio,CA
Summary
Talented professional ready to bring hardworking mentality to Trainee position. Driven to learn position inside and out to maximize contributions and support business and customer objectives.
Overview
16
16
years of professional experience
Work History
Shift Supervisor
Allied Universal Security Services
La Quinta, CA
01.2019 - Current
- Oversee team of security officers and managed scheduling and performance evaluations.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
- Developed improved training methods with focus on public safety and officer awareness.
Recruiter
DECTON STAFFING SERVICES
Palm Desert, CA
01.2017 - 06.2019
- Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
- Operated and maintained applicant tracking and candidate management systems.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
Sales Representative
TIME WARNER CABLE/SPECTRUM
Palm Desert, CA
01.2010 - 12.2016
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Asked fact-finding questions to determine customer needs and expectations and recommended specific products and solutions.
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
Store Manager
FOOT LOCKER
Indio, CA
01.2007 - 01.2010
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Evaluated trainee performance to provide individual coaching, tools and constructive feedback.
Education
High School Diploma -
Coachella Valley High School
Thermal, CA06.2007
Skills
KNOWLEDGE OF
- Safe working practices and use of PPE
- Proper use of and maintenance of tools and equipment
- General knowledge of local geography
- Computer functions and keyboards
ABILITY TO
- Communicate effectively across all channels (Phone, text, email, and radio)
- Safely use tools and equipment
- Follow and comprehend directions both in written and oral form
- Maintain records and reports accurately
- Make accurate mathematical calculations
- Positively effective public relations bt using professional customer service skill
- Follow assigned route and complete task in timely manner
- Use two way radio
Timeline
Shift Supervisor
Allied Universal Security Services
01.2019 - Current
Recruiter
DECTON STAFFING SERVICES
01.2017 - 06.2019
Sales Representative
TIME WARNER CABLE/SPECTRUM
01.2010 - 12.2016
Store Manager
FOOT LOCKER
01.2007 - 01.2010
High School Diploma -
Coachella Valley High School
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