Dominic Gianpetro
Mount Prospect,IL
Summary
Resourceful customer service and health and wellness professional skilled in conflict resolution and maintaining safe environments. Expertise in enforcing policies while ensuring a welcoming atmosphere. Recognized for reliability and strong work ethic, effectively responding to high-risk situations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender
Aged in Oak
10.2025 - Current
- Served high customer volumes during special events, nights, and weekends.
- Developed new syrups for drink menu and cocktail design, enhancing flavor options.
- Designed recipes for permanent and seasonal menus, diversifying offerings.
- Kept bar presentable and well-stocked to meet customer needs.
- Collaborated with team members to meet project goals, fostering teamwork and communication.
Head Coach
D1 Training
02.2024 - Current
- Designed and developed training programs for 20 clients, enhancing individual skill sets.
- Mentored youth to cultivate strong work ethic, demonstrating positive role modeling and consistent skill practice.
- Collaborated with parents to discuss and implement tailored development plans for athletes.
- Coordinated schedules for practices, games, and team events efficiently.
- Staffed hours for classes and large group formats.
Owner/Operator/Head Trainer
Cross Kicks Fitness
01.2017 - 01.2023
- Guided and instructed new and existing members through personalized workout routines to enhance fitness levels.
- Implemented marketing strategies to attract new members and retain existing ones.
- Planned and implemented new ancillary programs quarterly to enhance existing offerings and member satisfaction.
- Fostered supportive community through organizing events and member engagement initiatives that increased participation.
- Managed daily business functions to ensure smooth operations.
Bartender
Joe's Live/Bub City
03.2016 - 10.2019
- Mixed cocktails and beverages according to established recipes and customer preferences.
- Trained new staff on drink preparation and customer service standards to enhance service quality.
- Ensured cleanliness and organization of bar area during high-volume service to promote efficiency and customer satisfaction.
- Addressed and resolved customer complaints professionally to maintain a positive dining experience.
- Proficient in various POS systems (aloha, micros, squirrel etc.)
Education
B.S - Physical Education and Kinesiology
Northern Illinois University
01.2002
Skills
- Mixology techniques
- Classic cocktails
- Wine expertise
- Point of Sale systems
- High-volume operations
- Safety measures
- Customer service
- Conflict management
- Team collaboration
Certification
- BASSET
- SERV SAFE
- AED/CPR
Timeline
Bartender
Aged in Oak
10.2025 - Current
Head Coach
D1 Training
02.2024 - Current
Owner/Operator/Head Trainer
Cross Kicks Fitness
01.2017 - 01.2023
Bartender
Joe's Live/Bub City
03.2016 - 10.2019
B.S - Physical Education and Kinesiology
Northern Illinois University