Dominic Gliottone
Trenton,NJ
Overview
13
13
years of professional experience
Work History
Route Delivery Driver
Fed Ex Ground
09.2016 - 02.2024
- Processed payments, made change, and provided receipts.
- Loaded and unloaded trucks efficiently, minimizing potential for damaged goods during transport.
- Provided exceptional customer service by addressing questions or concerns professionally and courteously.
- Collaborated with dispatchers to resolve any delivery issues or discrepancies promptly.
- Increased overall productivity by implementing effective time management strategies while on the road.
- Ensured compliance with company policies and procedures during all delivery tasks.
- Built strong relationships with customers, resulting in repeat business and positive feedback.
Security Officer
Bank of America
09.2010 - 09.2016
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Checked and verified photo identification prior to granting facility access.
- Completed full building and grounds patrols to spot and investigate concerns.
- Wrote detailed reports of all security breaches and investigations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Education
Nottingham High School
Hamilton NJ06.1990
Timeline
Route Delivery Driver
Fed Ex Ground
09.2016 - 02.2024
Security Officer
Bank of America
09.2010 - 09.2016
Nottingham High School