Dominic Gomez
Carrollton,TX
Summary
Dependable Lead Sales Associate with 8 years of hands-on experience supervising the sales department.easoned in handling customer relations issues. Eagerly anticipating new challenges and opportunities for growth and contributions with a dynamic sales team. Driven to go above and beyond to exceed team and corporate sales goals. Accomplished Tobacconist with background achieving demanding sales and customer satisfaction targets. Proficient in advertising guidelines and effective sales approaches. Well-versed in giving customers brand and market-specific advertising to attract target customers. Creating a specific atmosphere for customers to enjoy their experince.easoned in handling customer relations issues. Eagerly anticipating new challenges and opportunities for growth and contributions with a dynamic sales team. Driven to go above and beyond to exceed team and corporate sales goals. Accomplished Tobacconist with background achieving demanding sales and customer satisfaction targets. Proficient in advertising guidelines and effective sales approaches. Well-versed in giving customers brand and market-specific advertising to attract target customers. Creating a specific atmosphere for customers to enjoy their experience.
Overview
11
11
years of professional experience
Work History
Tobacconist
Cigar Wearhouse
Dallas, TX
08.2024 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team, community, performance and outcomes.
- Completed day-to-day duties accurately and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
Acting GM Tobacconist
The Ashe Social/Cigar Lounge
Dallas, Texas
11.2022 - 06.2024
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Created schedules and monitored Inventory to remain within budget.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Collaborated with the Owner to develop strategies for achieving sales and profit goals.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Completed inventory audits to identify losses and project demand.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Lead Tobacconist
Casa De Montecristo
Dallas, TX
02.2021 - 11.2022
- Checked store shelves and restocked products from inventory in back room.
- Greeted patrons warmly at store entrance and offered assistance with finding needed items.
- Received shipments, signed off on packages and documented incoming items in computer system.
- Trained and developed new team members to improve product knowledge and selling abilities.
- Promoted positive culture of teamwork and inclusion, increasing employee morale.
- Utilized selling behaviors to identify and solve customer needs.
- Familiarized self with new products and services to engage with customers about features and benefits.
- Assisted staff with selling process to meet and exceed individual and company sales goals.
- Organized sales floor to keep products and displays presentable and in sellable condition.
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels.
- Created and maintained sales environment to support business objectives.
- Analyzed competitors' successes and failures, evaluating impact on market.
- Stayed up-to-date on extensive company products and services.
Tobacconist
Casa De Montecristo
Dallas, TX
01.2020 - 11.2022
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved operations by working with team members and customers to find workable solutions.
- Recognized by management for providing exceptional customer service.
- Handled delegated tasks.
Sales and Service Coordinator
Universal Billiards
Farmers Branch, TX
10.2017 - 10.2019
- Sales representative working to increase a family owned business’s revenue and popularity
- In charge of setting up payment and delivery times for various customers and outside businesses
- Managed the sales team’s sales to ensure timely placed work orders
- Was flexible in ability to sustain responsibility while filling in various positions
- Performed inventory and transfers once a week for multiple locations throughout the company.
Warehouse Manager
Block Party
Dallas, TX
01.2018 - 08.2018
- Was in charge of upkeep and inventory of products
- Cleaned and prepared shipping containers in a timely fashion for delivery
- Coordinated with outside vendors to assist in setting up correct amounts of equipment for major city wide events.
Driver’s Helper
Ducky Bob’s, Marquee Event Rentals
Carrollton, TX
07.2014 - 01.2018
- Assisted CHL drivers in loading box trucks with event supplies such as industrial tents, chairs, tables, and more
- Set up event equipment for various venues including Cowboy
- Station, Dos XX Theater, and Jerry Jones’s residence with a team
- Followed event coordinator’s instructions on placement for set up
- Went back the next day to pick up and load box trucks with event equipment for retrieval and cleaning.
Education
High School Diploma -
WT White High School
06.2012
Skills
- Production Monitoring
- Quality Control
- Problem-Solving
- Teamwork and Collaboration
- Staff Training
- People Management
- Client Support
- Quality Improvement
- Leading Team Meetings
- Team Supervision
- Staff Training and Development
- Networking Events
- Sales Quota Management
- Customer Service
- Relationship Building
- Windows/Microsoft
- Problem Solving
- Team Oversight
- Stockroom Upkeep
- Money Handling
- Customer- and Service-Oriented
- Reading Comprehension Skills
References
- Ryan Rayford ( Drew Estate Territory Manager for North Texas) rrayford@drewestate.com
- Jay Davis ( Owner of Blue Smoke Of Dallas, PCA Board Member) Jay@BlueSmokeOfDallas.com
- Christopher ( Manager of Montecristo Of Dallas) 832-812-8963 Personal Cell
- Sarah Yang ( Social Media Marketer For Cavalier) Sarah@cavalier-cigars.com 920-492-9519
Timeline
Tobacconist
Cigar Wearhouse
08.2024 - Current
Acting GM Tobacconist
The Ashe Social/Cigar Lounge
11.2022 - 06.2024
Lead Tobacconist
Casa De Montecristo
02.2021 - 11.2022
Tobacconist
Casa De Montecristo
01.2020 - 11.2022
Warehouse Manager
Block Party
01.2018 - 08.2018
Sales and Service Coordinator
Universal Billiards
10.2017 - 10.2019
Driver’s Helper
Ducky Bob’s, Marquee Event Rentals
07.2014 - 01.2018
High School Diploma -
WT White High School