Summary
Overview
Work History
Education
Skills
Timeline
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Dominic Gutierrez

San Antonio,TX

Summary

Experienced with product knowledge and customer service in lumber industry. Utilizes strong communication skills to assist customers and recommend appropriate products. Knowledge of inventory management and maintaining product availability.

Overview

6
6
years of professional experience

Work History

Lumber Sales Associate

Lowes Home Improvment
11.2023 - 08.2025
  • Increased lumber sales by providing excellent customer service and in-depth product knowledge.
  • Assisted customers with selecting the appropriate lumber for their projects, resulting in increased satisfaction and repeat business.
  • Collaborated with team members to maintain a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Conducted regular competitor analysis to identify opportunities for market differentiation and growth.

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  • Completed assigned tasks in a timely manner, contributing to overall efficiency of overnight operations.

Assembly Line Worker

Pride Staffing
01.2023 - 11.2023
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
  • Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.

Groundskeeper

Pride Staffing
01.2022 - 12.2023
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
  • Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
  • Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.

Customer Service Representative

SUBWAY®Restaurants
04.2019 - 11.2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

American Academy of Pinecrest
Miami

Skills

  • Warehouse safety
  • Lumber grading
  • Project estimation
  • Forklift operation
  • Forklift operator certification
  • Loading and unloading
  • Shipping and receiving
  • Active listening
  • Critical thinking
  • Customer service

Timeline

Lumber Sales Associate

Lowes Home Improvment
11.2023 - 08.2025

Assembly Line Worker

Pride Staffing
01.2023 - 11.2023

Groundskeeper

Pride Staffing
01.2022 - 12.2023

Customer Service Representative

SUBWAY®Restaurants
04.2019 - 11.2019

High School Diploma -

American Academy of Pinecrest
Dominic Gutierrez