Summary
Overview
Work History
Education
Skills
Timeline
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Dominic Isola

Oviedo,FL

Summary

As an experienced Front-of-House Manager in the restaurant industry and a full-time student at the University of Virginia, I have mastered the art of balancing high-volume operational management with academic rigor. My tenure on the University's varsity wrestling team has honed my leadership and teamwork skills, directly benefiting my professional role in hospitality. I excel in creating a welcoming dining environment, staff training, and ensuring customer satisfaction. My journey reflects an unwavering work ethic, resilience, and exceptional multitasking abilities. Leveraging these skills, I am poised to make a significant impact in the hospitality industry, combining hands-on management experience with a competitive and collaborative spirit.

Overview

5
5
years of professional experience

Work History

Front of House Manager

Boylan Heights
07.2021 - Current
  • Managed and led a team of over 80 employees in a high-volume restaurant with a seating capacity of 350 guests.
  • Directly responsible for the training and development of 20+ bar staff members, including both new hires and ongoing training for existing staff.
  • Implement and uphold customer service standards to ensure exceptional guest experiences, handling customer inquiries and resolving any service issues.
  • Coordinate and manage security operations, ensuring a safe and secure environment for both staff and customers.
  • Monitor and enforce compliance with health and safety regulations within the establishment.

Crew Lead

Oviedo Bounce
01.2019 - 07.2021
  • Lead and supervise a crew of 3-5 employees per shift, coordinating tasks and ensuring efficient workflow.
  • Manage the delivery and pickup of bounce houses and water slides to various event locations.
  • Oversee the setup and installation of equipment, ensuring it is safe, secure, and ready for use.
  • Responsible for handling and processing payments from clients at event locations.
  • Enforce strict sanitation protocols for cleaning and maintaining bounce houses and water slides to ensure hygiene and safety standards are met.

Education

Bachelor of Arts - History

University of Virginia
Charlottesville, VA
05.2024

Skills

  • Service Prioritization
  • Training and Coaching
  • Restaurant Operations
  • POS System Operations
  • Team Oversight
  • Time management
  • Multitasking abilities
  • Team leadership
  • Interpersonal skills

Timeline

Front of House Manager

Boylan Heights
07.2021 - Current

Crew Lead

Oviedo Bounce
01.2019 - 07.2021

Bachelor of Arts - History

University of Virginia
Dominic Isola