Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dominic Jaramillo

Odessa

Summary

Versatile and dynamic, with a proven track record at United Ground Express, I excel in multitasking and effective problem-solving. Demonstrated leadership in team settings, enhancing operational efficiency and customer satisfaction. Skilled in equipment troubleshooting and maintenance, I embody adaptability and exceptional communication, driving positive outcomes in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Cross Utilized Agent

United Ground Express
12.2023 - Current
  • Team Lead
  • GSC
  • Provided exceptional customer service, addressing passenger concerns promptly and professionally.
  • Assisted passengers with special needs, ensuring a comfortable and stress-free travel experience.
  • Contributed to timely departures by coordinating pre-flight preparations with ground crew and airline staff.
  • Participated in ongoing training programs, staying current on industry best practices and regulatory requirements.
  • Loading and unloaded customer luggage, airfreight, and company mail on and off aircraft.
  • Pushback Trained UAX/Mainline aircraft
  • Dark Tow/Brake ride trained CRJ 200


Production Technician

Caterpillar Inc
06.2021 - 09.2022
  • Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
  • Trained new team members on equipment operation, safety protocols, and company policies, fostering a skilled workforce.
  • Assisted in quality control measures by performing routine inspections of products against established standards.
  • Performed setup of production equipment to establish optimal performance.
  • Lubricated and cleaned parts to perform routine maintenance on production equipment.
  • Monitored inventory levels, ensuring adequate stock of raw materials and consumables for uninterrupted production operations.

Education

High School Diploma -

Floresville Highschool
Floresville, TX
05-2018

Skills

  • Strong multitasking
  • Effective problem solving
  • Exceptional communication
  • Documentation management
  • Teamwork
  • Teamwork and collaboration
  • Quick thinking
  • Time management
  • Reliability
  • Critical thinking
  • Team leadership
  • Safety protocols and procedures
  • Flexible schedule
  • Adaptability

Timeline

Cross Utilized Agent

United Ground Express
12.2023 - Current

Production Technician

Caterpillar Inc
06.2021 - 09.2022

High School Diploma -

Floresville Highschool
Dominic Jaramillo