Dominic Kwak
Tous Les Jours Bakery
Gainesville,Virginia
1
Certification
3
years of professional experience
Enthusiastic candidate seeking a position to gain hands-on experience and support professional growth. Strong work ethic and eagerness to learn contribute to effective collaboration within teams. Thrives in fast-paced customer service environments, managing multiple tasks while enhancing customer satisfaction. Ready to leverage interpersonal and problem-solving skills to improve team performance and elevate customer experiences.
Work History
FOH Team Member
1 Year 4 Months- Welcomed customers and helped determine their needs.
- Guided customers in menu selections, resulting in improved dining experiences and customer retention.
- Maintained clean, organized checkout area, improving customer satisfaction and efficiency.
- Resolved customer complaints professionally, ensuring satisfaction and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Ensured cleanliness of counters, machines, utensils, and seating areas daily for a hygienic environment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Created wide a variety of hot and cold drinks in average shifts with consistently positive customer satisfaction.
Greens Keeper
1 Year 5 Months- Gained experience in customer service and teamwork skills.
- Assisted in daily course setup, ensuring optimal playing conditions for golfers.
- Enhanced course conditions by implementing effective maintenance practices and timely turf management.
- Operated mowing equipment to maintain fairway and green quality.
Education
High School Diploma
Graduated May 2025
No Degree - General Studies
Currently Attending
Skills
Team collaboration
Effective time management
Microsoft Office
Problem-Solving: Capable of analyzing situations and brainstorming solutions.
Innovative thinking
Sanitation Practices
Customer service
Customer Service
Cash Management
POS Operation
Product Knowledge
Safety Standards
Certification
Food Handlers Certificate – Issued by ServSafe (2025-06-16)
Community Service and Volunteer Experience
KCPW Children’s Youth Ministry VBS, 2022-06, 2024-08, Assisted with a summer program for youth ministry.
Timeline
FOH Team Member
Tous Les Jours Bakery
03.2025 - CurrentRead More
Greens Keeper
Bristow Manor Golf Course
10.2023 - 03.2025Read More
Virtual Virginia Academy
High School Diploma
Read More
NOVA Community College
No Degree from General Studies
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