Dominic Lam
ANKENY,IA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service/people related jobs. Driven with an understanding that communication is key, along with a strong desire to grow individually in all areas. Willing to grow in handy work as well as social work.
Overview
5
5
years of professional experience
Work History
Warehouse Specialist
Lomar Distributing
03.2022 - 09.2023
- Packaged items for safe shipment and protection from damage in transit.
- Loaded and unloaded items from and to shipping containers and vessels.
- Picked orders above average rate
- Operated Machinery (Pallet Jacks, Order Pickers)
Meat Clerk
Fareway
02.2020 - 03.2022
- Excelled in Customer Service
- Kept meat cases fully stocked, clean, and properly labeled to allow customers to find products quickly.
- Restocked products based on available inventories and customer demands.
- Rotated products to sell before expiration dates, prevent waste, and kept food safety in check.
- Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
Porter
Hummels Nissan
01.2019 - 01.2020
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Communicated with coworkers and managers about completed duties.
- Performed cleaning and other tasks on Vehicles often
Education
Associate of Arts - Liberal Arts And General Studies
Des Moines Area Community College
Ankeny, IA05.2024
GED -
Des Moines Area Community College
Ankeny, IA09.2018
Skills
- Customer Experience
- Youth/Young Adult Work through Church
- Communication Skills
- Phone and Email Communication
- Critical Thinking
- Vehicle Inspection
- Cash Register Operations
- Team Goals
- Customer Satisfaction
Additional Information
- Youth/Young Adult Worker
Timeline
Warehouse Specialist
Lomar Distributing
03.2022 - 09.2023
Meat Clerk
Fareway
02.2020 - 03.2022
Porter
Hummels Nissan
01.2019 - 01.2020
Associate of Arts - Liberal Arts And General Studies
Des Moines Area Community College
GED -
Des Moines Area Community College
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