Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Dominic Nardi

Baton Rouge,LA

Summary

Dynamic Account Manager with a proven track record at First Star Logistics, enhancing client satisfaction through strong relationships and effective problem resolution. Skilled in account management and customer service, I excel in utilizing CRM software to drive results and foster loyalty, ensuring clients' needs are met promptly and effectively.

Overview

7
7
years of professional experience

Work History

Account Manager

First Star Logistics
01.2021 - 02.2025
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Sales Associate

Richards Honda
01.2018 - 01.2021
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Education

No Degree - Business Management

Cincinnati State Technical And Community College
Cincinnati, OH

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relations
  • CRM software

Timeline

Account Manager

First Star Logistics
01.2021 - 02.2025

Sales Associate

Richards Honda
01.2018 - 01.2021

No Degree - Business Management

Cincinnati State Technical And Community College

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Dominic Nardi