Dominic Parente
North Kingstown
Summary
Resourceful Owner/Operator known for high productivity and efficient task completion. Possess specialized skills in strategic planning, financial management, and customer service excellence. Excel in communication, leadership, and problem-solving to navigate business challenges and drive growth.
Overview
22
22
years of professional experience
2
2
years of post-secondary education
Work History
Owner/Operator
Long Point Paddleboard LLC
North Kingstown
08.2013 - Current
- Sole proprietor for 10+years
- Managed client and customer orders
- Maintained a professional work environment
- Maintained extensive knowledge of merchandise, promotions, and sales opportunities
- Responsible for all aspect of business operations
- Handled all incoming and outgoing mail
- Maintained store cleanliness
- Provided excellent service to guests
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Access)
- Managed daily operations of paddleboard rental and retail services.
- Oversaw customer service to ensure a positive experience for all clients.
- Coordinated customer schedules and logistics for peak operational efficiency.
Regional Buyer
Mid City Scrap Iron Salvage
Westport
01.2022 - 02.2024
- Managed procurement for diverse scrap metal products at recycling facility.
- Evaluated supplier contracts to ensure competitive pricing and quality materials.
- Coordinated with logistics team to schedule timely deliveries and pickups.
- Conducted market research to identify trends in scrap metal pricing.
- Developed relationships with local vendors to enhance supply chain efficiency.
- Collaborated with sales team to align purchasing strategy with customer demand.
- Reviewed compliance regulations to ensure proper handling of materials and safety standards.
- Resolved any discrepancies between purchase orders and actual receipts of goods or services.
- Worked with suppliers to expedite open purchase orders and shipments in-transit.
- Participated in negotiations with vendors concerning prices, delivery schedules, warranties and other contractual issues.
- Developed relationships with vendors to secure better prices and payment terms.
- Maintained records of all purchases including item descriptions, costs, quantities received.
- Researched competitors and sourced new vendors.
- Coordinated activities between departments such as sales, engineering, finance and logistics.
- Traveled to various locations to procure materials and products from vendors.
- Explained product features and benefits to company staff members and customers.
- Reviewed customer feedback to brainstorm new merchandise ideas and improve existing products.
Sales Representative
Rhode Island Hydroponics
Cranston
02.2016 - 12.2021
- Developed strong relationships with customers to understand their hydroponics needs.
- Educated clients on product benefits and proper hydroponics techniques.
- Demonstrated equipment usage to enhance customer understanding and satisfaction.
- Provided exceptional customer service to resolve inquiries and build loyalty.
- Utilized point-of-sale systems for efficient transaction processing and record keeping.
- Developed key customer relationships to increase sales.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Generated new sales leads through cold calling and networking activities.
- Maintained accurate records of all sales and prospecting activities.
- Analyzed customer feedback to improve products and services.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Negotiated pricing contracts with customers to maximize profits.
- Provided technical support for customers using the company's products or services.
- Provided exceptional customer service
- Communicated with potential clients
- Identified sales opportunities and acted on leads
- Scheduled meetings with clients
- In person sales
- Established and maintained relationship with clients
- Exceptional knowledge of products and services
- Confirmed contact information
- Escalation follow up
- Cashier duties
- Stocked inventory
- • Cold calling
- • In store sales
- • Social media marketing
- Tracked customer information
- Supervised floor sales
- Supervised cashiers, register transactions, and monthly reconciliation
- Provided outstanding customer service
Restaurant Shift Manager
Colvitto's Pizza And Bakery
Narragansett
06.2004 - 06.2013
- Controlled daily operations
- Inventory management
- Managed schedule of 25+ employees
- Insured customer satisfaction
- Supervised staff during busy shifts, ensuring efficient service.
- Managed inventory levels, ordering supplies as needed for operations.
- Trained new employees on customer service standards and food preparation procedures.
- Coordinated daily staff schedules to optimize coverage and productivity.
- Resolved customer complaints promptly, maintaining a positive dining experience.
- Monitored food safety practices, ensuring compliance with health regulations.
- Resolved customer complaints in a timely manner.
- Monitored cash registers during shifts to ensure accuracy of transactions.
- Organized daily activities, delegated duties to employees, handled employee concerns or issues, and addressed disciplinary matters when necessary.
- Supervised restaurant personnel to ensure efficient operation during assigned shift hours.
- Ensured all safety and sanitation regulations were followed in the restaurant.
- Inspected dining room serving stations for neatness, cleanliness, adequate supplies of needed items, correct temperature of foods, freshness of products served in accordance with established standards.
- Greeted guests upon arrival, answered questions about menu offerings and made recommendations when requested.
- Handled closing procedures including counting money in drawers at end of shift.
- Ensured compliance with food safety objectives and quality control standards throughout shift operations.
- Performed routine maintenance checks on kitchen equipment such as fryers and ovens.
- Trained new employees on proper customer service techniques and food handling protocols.
- Verified that all tables were properly set with appropriate condiments and other items prior to seating customers.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Education
BBA - Accounting And Finance
University of Rhode Island
Kingston, RI 09.2009 - 12.2011
Skills
- Business operations
- Customer relationship management
- Logistics coordination
- Problem solving
- Effective communication
- Time management
Timeline
Regional Buyer
Mid City Scrap Iron Salvage
01.2022 - 02.2024
Sales Representative
Rhode Island Hydroponics
02.2016 - 12.2021
Owner/Operator
Long Point Paddleboard LLC
08.2013 - Current
BBA - Accounting And Finance
University of Rhode Island
09.2009 - 12.2011
Restaurant Shift Manager
Colvitto's Pizza And Bakery
06.2004 - 06.2013