Dominic Paulson
Sioux Falls,SD
Summary
Dynamic and dedicated professional with a strong customer service focus, honed at Sanford Health. Proven ability to enhance guest satisfaction through efficient order accuracy and problem-solving. A team player with a commitment to cleanliness and safety, consistently improving operational efficiency in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Room Service Assistant
Sanford Health
Sioux Falls
09.2023 - Current
- Delivered prompt and accurate room service to patients and guests, enhancing overall satisfaction.
- Collaborated with kitchen staff to ensure timely preparation and delivery of menu items.
- Maintained cleanliness and organization of service areas, promoting a safe environment for staff and patients.
- Assisted in training new staff on standard operating procedures for room service operations.
- Handled guest complaints gracefully, resolving issues quickly without compromising the overall guest experience or reputation of the hotel.
Loader and Unloader
StarMark Cabinetry
Sioux Falls, SD
03.2023 - 09.2023
- Collaborated with team members to streamline loading processes, reducing delays.
- Maintained organized warehouse spaces to enhance safety and accessibility.
- Implemented inventory tracking systems to ensure accurate stock management.
- Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
- Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
- Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
Plumbing Apprentice
Howe
Sioux Falls, SD
01.2022 - 03.2023
- Assisted in installation and repair of plumbing systems in residential and commercial settings.
- Conducted routine maintenance and inspections to ensure system efficiency and compliance with regulations.
- Collaborated with senior plumbers to troubleshoot complex plumbing issues and implement effective solutions.
- Maintained cleanliness and organization of work area, ensuring safety protocols were followed consistently.
Cashier
McDonald’s
Winner, SD
01.2015 - 08.2022
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer and balanced financial records daily.
- Assisted customers with inquiries, ensuring a positive dining experience.
- Collaborated with team members to streamline service operations during peak hours.
- Trained new cashiers on operational procedures and customer service best practices.
- Monitored inventory levels and communicated needs to management for restocking.
Education
High School Diploma -
Colome Highschool
Colome, SD05.2015
Skills
- Strong multitasking
- Customer service focus
- Efficient work pace
- Team player attitude
- Positive demeanor
- Cleanliness standards
- Cash handling proficiency
- Food preparation assistance
- Order accuracy
- Problem-solving
- Professional attitude
Timeline
Room Service Assistant
Sanford Health
09.2023 - Current
Loader and Unloader
StarMark Cabinetry
03.2023 - 09.2023
Plumbing Apprentice
Howe
01.2022 - 03.2023
Cashier
McDonald’s
01.2015 - 08.2022
High School Diploma -
Colome Highschool