Sefika Hasimovic
Fargo,ND
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in [Desired Position] role.
Overview
3
3
years of professional experience
Work History
Room Service Assistant
Sanford Health
Fargo, ND
12.2025 - Current
- Delivered exceptional customer service by accurately processing room service orders.
- Managed food and beverage delivery to guest rooms, ensuring timely and efficient service.
- Coordinated with kitchen staff to maintain quality standards for meals served via room service.
- Trained new team members on operational procedures and customer interaction best practices.
Team Member
Walmart
Fargo, ND
06.2025 - 11.2025
- Assisted customers with product inquiries, ensuring a positive shopping experience.
- Operated cash registers efficiently, processing transactions accurately and swiftly.
- Maintained store organization by restocking shelves and managing inventory levels.
- Collaborated with team members to optimize daily workflow and improve service delivery.
Sales Advisor
Best Buy
Fargo, ND
11.2023 - 04.2025
- Assisted customers in selecting products that best fit their needs and preferences.
- Adapted quickly to new product knowledge and technology updates.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
Customer Service Representative
Fargo Parks Sorts Center
Fargo, ND
11.2024 - 03.2025
- Assisted customers with inquiries and resolved issues efficiently.
- Provided information on programs, services, and facility usage.
- Handled customer transactions accurately using point-of-sale systems.
- Maintained cleanliness and organization of work area for optimal service.
- answered calls
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Crew Member
McDonald's
Fargo, ND
11.2022 - 09.2024
- Delivered exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Operated kitchen equipment and maintained cleanliness to meet health and safety standards.
- Trained new crew members on operational procedures and customer service best practices.
- Collaborated with team to efficiently manage inventory and minimize waste during shifts.
Education
High School Diploma -
West Fargo Highschool
West Fargo, ND05-2025
Skills
- Strong multitasking
- Customer service focus
- Efficient work pace
- Team player attitude
real estate license
I am a Real Estate Agent with NextHome Legendary Properties in the Fargo-Moorhead i have customer service experience and i have great skills towards customer service!
Timeline
Room Service Assistant
Sanford Health
12.2025 - Current
Team Member
Walmart
06.2025 - 11.2025
Customer Service Representative
Fargo Parks Sorts Center
11.2024 - 03.2025
Sales Advisor
Best Buy
11.2023 - 04.2025
Crew Member
McDonald's
11.2022 - 09.2024
High School Diploma -
West Fargo Highschool