Joseph Castro
West Fargo,ND
Summary
Proactive Room Service Assistant and Cashier with experience in delivering food and beverages accurately and safely, managing customer interactions, and handling transactions. Skilled in customer service, problem-solving, and maintaining composure in high-pressure situations. Bringing a team player attitude and a commitment to enhancing customer satisfaction.
Overview
3
3
years of professional experience
Work History
Room Service Assistant
Sanford Medical Health
03.2023 - 12.2023
- Room service at Sanford is a job where you get the food deliver to you from the kitchen you double check to make sure it is all right and you add the drinks according to the patients requests and needs. Then you go on to deliver it to there room making sure you take every precaution to ensure the patients safety as well as your safety.
- I choose room service assistant because it is a very good job to help gain experience as well as i like to help people and communicate with them.
Cashier
Marshals
12.2021 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- I also did cashier to Be able to help people that need help and also to be able to communicate with them.
Host
Stone Town Grill
11.2020 - 11.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
High School Diploma -
West Fargo High School
West Fargo, ND05.2024
Skills
- Strong multitasking
- Customer service focus
- Efficient Work Pace
- Team player attitude
- Can communicate very good
- Good problem solver skills
- Patience
Languages
Spanish
Limited Working
Timeline
Room Service Assistant
Sanford Medical Health
03.2023 - 12.2023
Cashier
Marshals
12.2021 - 12.2022
Host
Stone Town Grill
11.2020 - 11.2021
High School Diploma -
West Fargo High School