Summary
Overview
Work History
Education
Skills
Timeline
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Dominic Peraino

Bensalem,Pennsylvania

Summary

Technology-oriented individual delivers product fixes and troubleshoot technical problems quickly. A confident Electro-Mechanical Technician/Customer Support Engineer with expertise in diagnostics, fabricating solutions, as well as general maintenance and preventive maintenance.

Overview

16
16
years of professional experience

Work History

Senior Customer Engineer

Deluxe Corporation
03.2008 - Current
  • Trained customers to use and maintain equipment to reduce service issues.
  • Monitored system performance to identify potential issues.
  • Researched and identified solutions to technical problems.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Resolved mechanical issues using both technical and manual skills.
  • Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.
  • Monitored equipment performance to confirm proper and efficient function.
  • Implemented preventive maintenance measures to decrease emergent issues.
  • Read and interpreted technical drawings and schematics to understand equipment design and proper maintenance.
  • Performed in-depth troubleshooting to diagnose and resolve range of mechanical failures.
  • Trained and supervised mechanical engineering technicians in installation and maintenance of equipment.
  • Assembled and disassembled equipment to perform repairs and maintenance.

Associate Mechanical Technician

Cigna
08.2007 - 03.2008
  • Followed guidelines while performing maintenance and repairs to prevent work-related injuries.
  • Resolved mechanical issues using both technical and manual skills.
  • Assembled and disassembled equipment to perform repairs and maintenance.
  • Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.
  • Kept track of equipment maintenance schedules using computerized maintenance management systems.
  • Operated variety of tools and equipment to complete mechanical repairs.
  • Followed optimum preventative maintenance plans for complex mechanical systems.

Education

Bachelor of Science - Electrical, Electronics Engineering Technologies

DeVry University
Fort Washington, PA
2008

High School Diploma -

Center For Arts And Technology Brandywine
Coatesville, PA
2004

Skills

  • Preventative Maintenance
  • Equipment Testing and Troubleshooting
  • Installing and Repairing Equipment
  • Diagnostic Procedures
  • Design Modification
  • Parts Fabrication
  • Training Junior Team Members
  • Industrial Engineering

Timeline

Senior Customer Engineer

Deluxe Corporation
03.2008 - Current

Associate Mechanical Technician

Cigna
08.2007 - 03.2008

Bachelor of Science - Electrical, Electronics Engineering Technologies

DeVry University

High School Diploma -

Center For Arts And Technology Brandywine

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Dominic Peraino