Dominic Peralta
Albuquerque,NM
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
9
9
years of professional experience
Work History
Business Process Analyst
ABF
Albuquerque, NM
06.2017 - Current
- Streamlined business processes by analyzing and identifying areas for improvement, reducing inefficiencies and boosting productivity.
- Established strong relationships with internal clients to better understand their needs and expectations related to process improvements.
- Collaborated with upper management to drive strategy and implement new processes.
- Identified opportunities for cost savings through streamlined processes while maintaining quality standards.
- Performed root-cause analysis on recurring issues within existing processes, identifying solutions that addressed underlying causes effectively.
- Collaborated with cross-functional teams to develop optimized business processes, resulting in improved collaboration and communication.
- Assessed business processes and identified ways to boost improvement.
- Optimized core processes to improve business performance and operational agility.
- Provided ongoing support to team members during transition periods following process updates, minimizing disruption and maintaining productivity levels.
- Analyzed and assessed functional and organizational activities.
- Mapped processes to holistically examine business flow and identify improvement opportunities.
- Coordinated testing efforts for proposed changes to ensure smooth integration into existing systems without compromising functionality or stability.
- Presented findings from process analyses to senior management, securing buy-in for recommended improvements and facilitating implementation efforts.
- Actively participated in continuous improvement initiatives, fostering a culture of innovation and growth within the organization.
- Mentored and guided employees to foster proper completion of assigned duties.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Assisted with new hire processing and existing training programs.
- Initiated timely response to emails, voicemails, and written correspondence.
- Implemented business intelligence solutions to increase operational efficiency.
Education
EMT - D - Medicine
Central New Mexico Community College
Albuquerque, NMCommercial Drivers License - Transportation
Central New Mexico Community College
Albuquerque, NM06-1999
Skills
- Technical team interactions
- Team Collaboration
- Effective Communication
- Process change management
- Procedure Development
- Able to have difficult conversations with team members
- Have 30 years driving and warehouse experience
- Have worked with both paper logs and ELD
- HAZMAT certified
Timeline
Business Process Analyst
ABF
06.2017 - Current
EMT - D - Medicine
Central New Mexico Community College
Commercial Drivers License - Transportation
Central New Mexico Community College