Dominic Pisano
Saint John,IN
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Innovative and goal-oriented Management professional committed to success and achieving goals.
Overview
20
20
years of professional experience
Work History
Variable Operation Manager
Bosak Auto
03.2020 - Current
- Achieved company goals by developing and executing strategic plans and performance metrics.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
- Managed dealerships budgets effectively, while investing in necessary resources for business growth.
- Negotiated favorable terms with digital suppliers, cutting operational costs while maintaining quality services.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Streamlined workflows in the sales and service departments by identifying bottlenecks in existing processes and working with department managers implementing appropriate solutions.
- Worked directly with the Used car director and General Managers to ensure the dealerships had the right inventory as well as holding a 60 turn on pre-owned inventory.
- Mentored General Managers, Sales Managers for career advancement. Training and teaching, leadership skills, managing by objectives.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Dealer Consultant/Corporate Trainer
JM&A Group
10.2006 - 03.2020
- Conducted evaluations and observed employee performance in dealerships to identify areas of needed improvement at the request of the Dealer.
- Developed training programs to meet individual dealership objectives.
- Evaluated employee performance and provided actionable feedback for improvement, leading to higher overall success rates.
- Conducted training with all departments within the dealership.
- Developed relationships with Dealer Principles through increased productivity and exceeding expectations.
- Created training programs and instructional materials to further educate personnel.
- Developed effective training manuals, modules and teaching aids.
- Facilitated workshops on advanced communication skills, enhancing team collaboration.
- A 5 time recipient of the JM&A Star of Excellence Award.
Automotive Sales Manager
Lexus of Carlsbad
08.2004 - 09.2006
- Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
- Improved inventory management through regular analysis of sales trends, ensuring optimal vehicle selection for customers.
- Boosted team performance by conducting regular coaching sessions, performance reviews, and goal-setting exercises.
- Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Managed a team of 11 salespeople resulting in a monthly average of 160 vehicles sold per month.
Education
High School Diploma -
Spalding Institute
Peoria, IL05.1979
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Strategic Planning
- Operations Management
- Staff Development
- Sales Techniques
- Policy Implementation
- Schedule Preparation
- Negotiation
- Performance Evaluations
- Key Performance Indicators
- Training and Development
Timeline
Variable Operation Manager
Bosak Auto
03.2020 - Current
Dealer Consultant/Corporate Trainer
JM&A Group
10.2006 - 03.2020
Automotive Sales Manager
Lexus of Carlsbad
08.2004 - 09.2006
High School Diploma -
Spalding Institute
Similar Profiles
Dakota PinedaDakota Pineda
Sales Consultant at Southlake Auto MallSales Consultant at Southlake Auto Mall
Jonathan PodlewskiJonathan Podlewski
Photography Editor at BosakPhotography Editor at Bosak
Neville WeerNeville Weer
Finance Manager at Bosak NissanFinance Manager at Bosak Nissan