Dominic Quinlan
South Bend,IN
Summary
Rational Surveillance Operator with extensive knowledge of table games, slot machines and cage procedures for large gaming establishments. Reliable and willing to track suspicious activities and behavior throughout public areas. Ready to utilize exceptional organizational and decision making talents in a new role with a terrific organization.
Overview
4
4
years of professional experience
Work History
Surveillance Operator
Four Winds Casino Resort
08.2021 - Current
- Operated surveillance equipment, video recorders and computers to monitor activities within facility.
- Documented suspicious activity and events through detailed reports, submitting timely updates to supervisor.
- Researched cheating methods and advantage play systems to quickly identify illegal activity.
- Reviewed video feeds to observe activity at gaming tables, slot machines and in other areas.
- Maintained log of surveillance operations, noting discrepancies or suspicious activity.
- Identified illegal activities and alerted floor security personnel to address concerns.
- Reported violators and incidents to correct staff members and followed up with detailed documentation.
- Used electronic surveillance cameras to watch tables and other gambling activities on gaming floor, tracking suspicious activities and documenting identified violations.
Paint Associate
Lowes Home Improvment
08.2020 - 06.2021
- Stocked aisles with merchandise and cleaned paint counter for orderly appearance.
- Maintained up-to-date knowledge on store returns policies and promotions to provide reliable information.
- Displayed exemplary customer service by greeting customers and answering questions concerning products and inventory.
- Offered color matching expertise and paint product selection advice to assist customers with paint choice.
- Suggested add-ons and additional item upselling to improve customer projects while increasing company profits.
- Performed tinting, mixing and color matching of paint.
Millwork Sales Specialist
The Home Depot Inc
07.2019 - 08.2020
- Moved bulk customer orders with safe operation of forklifts.
- Maintained accurate count of warehouse materials by documenting incoming and outgoing deliveries.
- Helped customers obtain correct sizes and shapes by using power tools to cut lumber.
- Assisted customers in determining best-fit products and located desired items in lumber yard.
- Increased per-customer sales totals by recommending additional tools, supplies and lumber.
- Prepared invoices, processed payments and set up plans for remaining account balances.
- Assisted customers with making optimal choices for construction, renovation and addition plans.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
High School Diploma -
Penn High School
Mishawaka, IN06.2018
Skills
- Office Procedures
- Critical Thinking
- Information Confidentiality
- Operational Efficiency
- Asset Protection
- Accurate Event Logging
- AutoDesk AutoCAD
- Standard Operating Procedures Proficient
Timeline
Surveillance Operator
Four Winds Casino Resort
08.2021 - Current
Paint Associate
Lowes Home Improvment
08.2020 - 06.2021
Millwork Sales Specialist
The Home Depot Inc
07.2019 - 08.2020
High School Diploma -
Penn High School