Dominic Robertiello
Eugene,OR
Summary
Diligent [Desired Position] with solid background in providing exceptional customer service in high-paced environments. Effectively managed and worked with coworkers to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless customer experience.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bartender
Lani Moku
05.2023 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers,
Karaoke Jockey/Wedding DJ
Rising Phoenix Productions
04.2018 - 06.2024
- Online administrative responsibilities
- Managed sound equipment setup and breakdown, ensuring optimal audio quality for each performance venue.
- Implemented creative solutions to last-minute challenges or changes, maintaining client satisfaction during high-pressure situations.
- Assisted in the hiring, training, and performance evaluation of new staff members.
Bartender/ Bar Manager
Tap & Growler
10.2022 - 05.2023
- Managed inventory control, cash control, and store opening and closing procedures,Weekly Orders (both for bar and Kitchen),Pricing beer with Sales Reps.
- Assisted with hiring, training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
Bouncer/Cook/Bar Back/Bartender
The Cooler
08.2016 - 02.2017
- Checked IDs and closely examined patrons' faces to verify age.
- Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously.
Sales Team/ Sales Manager
AT&T
06.2014 - 02.2016
- Developed strong relationships with key clients, resulting in increased customer satisfaction and repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Conducted performance reviews, handle employee matters relating to job performance, grievances, promotions, transfers and terminations.
Education
Bachelor of Arts - Music Education
University of Washington
Seattle, WA04-2015
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Problem-solving
- Customer relations
- Patience and tolerance
- Threat assessment
References
- James Eckerdt, 541-232-3219, Co-Worker
- Wes Knapp, 541-520-4071, Previous Boss. Tap and Growler
- Laci Hunt, 541-914-8123, Current Boss, Lani Moku
Certification
- Food Handler's Card or Permit - Various State Health Departments.
- Oregon Driver's License
- OLCC
Timeline
Bartender
Lani Moku
05.2023 - Current
Bartender/ Bar Manager
Tap & Growler
10.2022 - 05.2023
Karaoke Jockey/Wedding DJ
Rising Phoenix Productions
04.2018 - 06.2024
Bouncer/Cook/Bar Back/Bartender
The Cooler
08.2016 - 02.2017
Sales Team/ Sales Manager
AT&T
06.2014 - 02.2016
Bachelor of Arts - Music Education
University of Washington
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