Dominic Williams
Winston-Salem,NC
Summary
Accomplished Sr. New Store Merchandiser and Store Manager at Five Below, I excel in team leadership and strategic development, fostering high-performance teams and enhancing employee training. Skilled in effective relationship management, I significantly boosted customer satisfaction. My approach prioritizes collaborative teamwork and efficient time management, driving substantial improvements in operational success.
Overview
11
11
years of professional experience
Work History
Senior, New Store Merchandiser
Five Below
01.2024 - Current
- Aided to the training and development of Newer NSM's
- Help developed newer processes to help maximize efficiencies and better results.
- Leader of new in-market initiative that supports existing stores that are struggling with everyday operational processes.
- Partnering with company office partners and CPMS to help support new/existing stores.
New Store Merchanside
Five Below
01.2020 - 01.2024
- Over saw the training and development of new store associates/managers to the company with brand standards, core roles, and customer service.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Oversee any construction issues, working with vendors for key delivery dates, and partnering with allocations on low/missing inventory
Store Manager/Training Manager
Five Below
07.2016 - 01.2020
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Trained and guided team members to maintain high productivity and performance metrics.
- Trained managers within the district on daily operations, brand standards, proper processes, and employee satisfaciton.
Store Manager
Five Below
07.2014 - 07.2016
- Approved regular payroll submissions for employees.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Bachelor of Science - Accounting
University of Phoenix
Tempe, AZ06-2012
Skills
- Effective Relationship Management
- Effective Time Management
- Team Leadership
- Employee Development
- Collaborative Teamwork
- Strategic Development
- Employee Training
Accomplishments
- Supervised team of 33 staff members.
- Most New Store Saturday openings award
- Above and Beyond Award
- Multiple tops sales awards for New Store G.O. openings
- Most Improved Award
- 1.6 mil store to a 2.5 mil store within 3 years
- Leader of In-Market initiative
- Fiscal year 2019 store was $50,000 profitable.(P vs L report)
Timeline
Senior, New Store Merchandiser
Five Below
01.2024 - Current
New Store Merchanside
Five Below
01.2020 - 01.2024
Store Manager/Training Manager
Five Below
07.2016 - 01.2020
Store Manager
Five Below
07.2014 - 07.2016
Bachelor of Science - Accounting
University of Phoenix
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