Dominic Williams
Omaha,USA
Summary
Dynamic and results-driven team leader with a proven track record in the food industry, demonstrating exceptional reliability and a deep understanding of customer service. Recognized for the ability to effectively guide teams toward success while prioritizing client satisfaction. Committed to fostering a collaborative environment that enhances employee engagement and customer experiences. Authorized to work in the U.S. for any employer, ready to contribute skills and expertise to drive organizational goals.
Overview
8
8
years of professional experience
Work History
Manger at Picklemans
Pickleman's Gourmet Cafe
06.2019 - 08.2024
- Led daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored team members on food safety protocols and operational procedures.
- Implemented inventory management strategies to optimize supply levels and reduce waste.
- Established quality control measures to maintain high food standards and presentation.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Server
First Watch Cafe
Omaha, NE
05.2025 - 09.2025
- Provided exceptional customer service, ensuring timely order delivery and guest satisfaction.
- Assisted in training new servers on menu knowledge and service protocols.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure accurate food preparation and presentation.
Host
Famous Dave's
Omaha, NE
08.2017 - 11.2019
- Greeted and seated guests, ensuring prompt service and positive dining experiences.
- Managed waitlists efficiently, optimizing guest flow during peak hours.
- Maintained cleanliness and organization of host area for optimal functionality.
- Assisted in training new hosts on procedures and customer service standards.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Janitorial Cleaner
Kimco Cleaning
Omaha, NE
05.2022 - 10.2022
- Conducted regular inspections to identify areas for improvement in cleanliness standards.
- Resolved client concerns promptly, ensuring satisfaction with cleaning services provided.
- Handled equipment, chemicals, and materials properly and with caution.
- Performed deep cleaning tasks on a quarterly basis to maintain optimal facility cleanliness.
- Kept building spaces premises clean inside and outside.
Education
High school diploma -
Westside High School
Omaha, NE05.2020
Skills
- Inventory Control (2 years)
- Retail Sales
- Restaurant Management (1 year)
- Restaurant Experience (4 years)
- Assistant Manager Experience (1 year)
- Microsoft Word (4 years)
- Catering (3 years)
- Profit & Loss
- Host/Hostess
- Management
- Busser
- Team leadership
- Goal setting
- Relationship building
- Strategic planning
- Clear communication
- Work prioritization
- Multitasking
- Problem-solving
Timeline
Server
First Watch Cafe
05.2025 - 09.2025
Janitorial Cleaner
Kimco Cleaning
05.2022 - 10.2022
Manger at Picklemans
Pickleman's Gourmet Cafe
06.2019 - 08.2024
Host
Famous Dave's
08.2017 - 11.2019
High school diploma -
Westside High School