J. Nicole Bozeman
Austin,TX
Summary
Resourceful administrative professional with comprehensive experience in business operations, customer service, legal administration, and office coordination. Proven strengths in organization, communication, and problem-solving enhance support for clients and colleagues. Demonstrates adaptability and attention to detail while managing priorities and maintaining accurate records in fast-paced settings.
Overview
21
21
years of professional experience
Work History
Maintenance Assistant
Walmart
Austin, TX
01.2023 - Current
- Responded promptly to maintenance and safety needs, effectively managing multiple responsibilities.
- Maintained clean, safe, organized environment, ensuring compliance with company standards.
- Monitored inventory levels, restocked supplies, and coordinated timely supply orders to support operations.
- Demonstrate reliability, attention to detail, and strong time management.
Independent Driver
Uber
Washington, DC
01.2017 - 01.2020
- Completed more than 1,000 successful trips while maintaining a 4.9-star customer rating.
- Provided exceptional customer service and resolved customer concerns professionally.
- Managed scheduling, navigation, and daily operations independently.
Executive Administrative Assistant / Leasing Agent
Mt. Royal Management LLC
Baltimore, MD
01.2015 - 01.2017
- Coordinated daily administrative operations for executive leadership and four property managers, ensuring smooth workflow.
- Served as liaison between leadership, tenants, and vendors while resolving customer concerns.
- Acted as liaison between leadership, tenants, and vendors to resolve customer concerns.
Intake Legal Secretary
Office of Bar Counsel
Washington, DC
01.2006 - 01.2013
- Supported six attorneys in high-volume legal office by managing schedules and coordinating tasks.
- Prepared legal correspondence, tracked deadlines, and performed legal research.
- Maintained confidential files and accurate legal documentation for attorney review.
Education
Administrative Assistant Certificate -
Katherine Gibbs Business School
Norwalk, CTSkills
- Administrative support
- Records Management
- Document Preparation
- Scheduling coordination
- Records management
- Communication skills
- Time management
- Multitasking
- Conflict Resolution
- Organization & Time Management
- Multi-tasking
- Attention to Detail
- Team Collaboration
- Zoom
Timeline
Maintenance Assistant
Walmart
01.2023 - Current
Independent Driver
Uber
01.2017 - 01.2020
Executive Administrative Assistant / Leasing Agent
Mt. Royal Management LLC
01.2015 - 01.2017
Intake Legal Secretary
Office of Bar Counsel
01.2006 - 01.2013
Administrative Assistant Certificate -
Katherine Gibbs Business School