Dynamic and collaborative professional with a strong aptitude for teamwork, seeking opportunities to leverage my skills and contribute to a motivated team environment.
Overview
4
4
years of professional experience
Work History
INSURANCE SPECIALIST
AAA
Alexandria, VA
09.2022 - Current
Reviewed insurance policies to ensure compliance with existing regulations
Developed and implemented strategies for reducing risk exposures and maximizing profitability
Assisted in the development of new products, services, and procedures to meet customer needs
Successfully sold various insurance products including life, health, auto, and home insurance policies to clients
Conducted comprehensive insurance needs assessments to tailor coverage plans to individual client needs
Developed and maintained strong relationships with clients to ensure customer satisfaction and retention
Stayed up-to-date on industry trends, regulations, and products to provide accurate and relevant information to clients.
SALES AND LEASING CONSULTANT
Pohanka Honda
Chantilly, VA
06.2021 - 08.2022
Demonstrated vehicles to customers, highlighting features and benefits to match their needs and preferences
Negotiated pricing and financing terms to facilitate successful vehicle sales
Provided exceptional customer service throughout the sales process, from initial contact to post-sale follow-up
Consistently met and exceeded sales targets, earning recognition for outstanding performance.
Maintained strong and well-managed online presence to successfully market community.
Provided informative responses to client inquiries regarding property features, neighborhood characteristics, pricing options, application processes among others.
Built and maintained strong relationships with potential residents and families to encourage and support move into community.
Played a key role in driving overall sales team success by contributing ideas for process improvements, sharing market insights, and participating in strategic planning discussions.
PROJECT MANAGER
LK Construction
Annandale, VA
06.2020 - 05.2021
Actively stayed in clear communication with home owners, builders, and team members
(Speaking 3 languages) Oversaw multiple projects (1-3) during a work day and provided support in all areas
Drove team success through shared vision and recognition of quality performance
Achieved project deadlines by coordinating with contractors to manage performance
Constantly obtained knowledge on new material to better provide service and support in/outside the field
Evaluated inventory list bi-weekly and ordered through vendors to maintain an up to date equipment for team
Large team player to ensure any/all projects met deadline
Appropriately managed time as an individual to complete task/s
Supervised site investigations, reported issues and escalated those that required further assistance
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.