Dominick Mesias
3800 N 62nd Street
Summary
Accomplished General Manager at Freddys Custard LLC, adept in operations management and leadership. Enhanced customer satisfaction and drove business growth through strategic planning and team building. Expert in inventory control and staff management, fostering a positive work environment. Achieved significant revenue growth by analyzing sales trends and implementing effective strategies.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager
Freddys Custard LLC
04.2019 - Current
- Directed daily operations, ensuring compliance with company policies and procedures.
- Enhanced customer service protocols, resulting in improved guest satisfaction scores.
- Managed staff recruitment, training, and performance evaluations to build a high-performing team.
- Analyzed sales trends and implemented strategies to optimize revenue growth.
- Oversaw inventory management processes, reducing waste and improving supply chain efficiency.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
Education
No Degree -
Schlagle
Kansas City, KSSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Training and coaching
- Team leadership
- Staff management
- Inventory control
- Employee scheduling
Accomplishments
rose through the ranks through in store promotion. i started as a team member and within the year i was promoted to supervisor. a year later assistant manager. 2 1/2 years later to AGM. within 6 months i was promoted to GM.
Certification
- [serve safe certified for 4 years]
Timeline
General Manager
Freddys Custard LLC
04.2019 - Current
No Degree -
Schlagle