Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Dominick Pietro

Livermore,CA

Summary

Dedicated and detail-oriented ATM Technician with over two years of experience in the field. Proficient in on-site installation, repair, and maintenance of ATM machines, ensuring minimal downtime and exceptional customer service. Strong problem-solving skills with a focus on efficiency and accuracy. Demonstrated ability to manage schedules, document processes, and communicate effectively with clients and colleagues.

Overview

5
5
years of professional experience

Work History

ATM Service Technician

Companion Systems
02.2023 - Current
  • Provide service and customer support during field visits or dispatches - interfaced with each branch manager at each location
  • Selected by upper management for special projects with potential new clients
  • Manage all on-site installation, repair, maintenance, and testing tasks for ATMs
  • Diagnose errors or technical problems and determine proper solutions
  • Produce timely and detailed service reports and document processes
  • Collaborate with team members to tie workflows to schedules and ensure efficient service delivery
  • Proactive and self managed and self directed - serviced territory of entire state of Idaho

Level 3 Associate

In-N-Out Burger
07.2020 - 05.2024
  • Delivered exceptional customer service in a fast-paced environment
  • Handled customer engagement with a focus on satisfaction and efficiency
  • Managed daily operations, ensuring all processes were followed according to company standards
  • Assisted with inventory control and order management
  • Trained new employees on company policies and customer service best practices

Education

BBA - Business Administration, Minor Entrepreneurship

Boise State University
Boise, ID
05-2025

Semester Abroad (Jan-May 2024)

Università Degli Studi Di Torino
Turin, Italy

Skills

  • Communication: Strong verbal and written communication skills, key for interacting with clients, customers, and teams
  • Teamwork & Collaboration: Ability to work effectively in a group and contribute to team goals
  • Problem-Solving: Ability to approach challenges creatively and come up with effective solutions
  • Adaptability: Being flexible and open to change in a fast-paced, dynamic environment
  • Time Management: Ability to prioritize tasks and meet deadlines, especially when balancing multiple projects
  • Leadership Potential: Even if you haven’t held a leadership position, demonstrating initiative in group projects or internships can show leadership potential
  • Attention to Detail: Ensuring work is error-free and polished, particularly important for marketing copy and campaigns
  • Customer Focus: Understanding the importance of customer satisfaction and building strong customer relationships

Interests

  • Travel & Cultural Exploration: Passionate about experiencing different cultures through travel and exploring famous landmarks, historical sites, and cultural attractions in new destinations Studied abroad in Turin, Italy, and explored various European cities Recently traveled solo to Japan to immerse myself in a new cultural experience
  • Fitness & Wellness: Committed to maintaining a balanced lifestyle through physical activity, including gym workouts and running Focused on achieving both physical fitness and mental well-being
  • Music: Enthusiastic about discovering new artists and genres Completed a college course in Rock History and taught myself to play guitar Enjoy playing music with friends and attending live concerts
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination

Timeline

ATM Service Technician

Companion Systems
02.2023 - Current

Level 3 Associate

In-N-Out Burger
07.2020 - 05.2024

BBA - Business Administration, Minor Entrepreneurship

Boise State University

Semester Abroad (Jan-May 2024)

Università Degli Studi Di Torino

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Dominick Pietro